Tenants and Residents Associations (TRAs)
Tenants and Residents Associations (TRAs) are groups of residents who:
- volunteer to represent the views and interests of everyone living in their area
- work in partnership with us to help make their neighbourhood a better place to live
- give up some of their time to organise and attend committee meetings
Some TRAs also organise social activities in their catchment area.
A TRA committee consists of the following four key roles:
- encourages discussions
- leads the meeting with the agenda ensuring everyone gets a chance to express their views and understands decisions
- heads up the meetings when the Chair can’t attend,
- steps in when needed
- helps prepare and distribute the agenda for meetings
- takes and circulates minutes
Looks after the TRA’s finances, including:
- reporting the bank balance and recent transactions
- completing grant applications
- distributing copies of the financial report.
Everybody who lives in the area as a legal tenant or homeowner is a member of the
TRA. Anybody can choose to stand for a more involved position, such as the committee
roles or block representatives.
There are bespoke training courses area available through the Southwark Tenants Fund. These help TRA members to develop committee skills, such as Chairing, Secretary and Treasurer skills.These are currently being delivered virtually. There is also a selection of online courses on a variety of subjects to choose from.
We have a team of Resident Involvement Officers who can help you find and contact the TRA closest to you.
- Email us to find a local TRA in Borough and Bankside, Chaucer, London Bridge, West Bermondsey or St George's or call Louis on 020 7525 1239
- Email us to find a local TRA in North Bermondsey, South Bermondsey, Rotherhithe, and Surrey Docks or call Louis on 020 7525 1239
- Email us to find a local TRA in Faraday, Newington and North Walworth or call Rubeena on 020 7525 1257
- Email us to find a local TRA in St Giles, Camberwell Green and Rye Lane or call Bukky on 020 7525 4747
- Email us to find a local TRA in Old Kent Rd, Peckham and Nunhead & Queens Road or call George on 020 7525 3603
- Email us to find a local TRA in Peckham Rye, Champions Hill, Goose Green, Dulwich Hill, Dulwich Village and Dulwich Wood, or to find out about sheltered housing units in Southwark. You can also call Carla on 020 7525 1139
The Southwark Group of Tenants Organisations (SGTO) is an independent voluntary organisation representing tenant and resident groups in Southwark. You can email the Southwark Group of Tenants Organisations or call 0207 639 6718.
If there isn’t a TRA already covering your area, council officers can help you set one up. It's an easy process which officers will talk you through. There's also free training available if needed.
Having a TRA gives you and your neighbours access to funding to cover running costs. It also allows you to apply for funding for local projects and other social activities.
For more information on TRAs and how to set one up, email the Resident Participation team or call 020 525 3326.
- Search for training
- Get help with repairs and maintenance
- Report crime or antisocial behaviour
- Environmental issues
- Health and wellbeing
- Councillors and council news
- Schools and childcare
- Get help setting up online TRA meetings
Report a housing repair (if it's an emergency, call 0800 952 4444 or 020 7525 2600)
Report a communal housing repair
Email us about damp and mould, or call 020 7525 2600 and choose option 1 and then option 5.
View current planned and unplanned outages in Southwark estates
Find out how our estates are cleaned and maintained, or Join one of our monthly estate inspections
Report a pothole
Search and comment on local planning applications
Check your broadband speed or find out about broadband in your area
If you're a council housing resident looking to speak to someone about estate maintenance services in your area you can:
- Email the North Southwark Resident Services Team (Rotherhithe, Borough and Bankside, and Bermondsey)
- Email the Central Southwark Resident Services Team (Walworth, Camberwell and Aylesbury)
- Email the South Southwark Resident Services Team (Nunhead and Peckham, Dulwich)
The Resident Services Team can help you to:
- find your nearest Resident Services Officer
- join an upcoming estate inspection
- contact someone about cleaning and maintenance in your area
Report fly tipping
Find out about Tree Preservation Orders or request a Tree Protection Order
Find out about conservation areas near you by entering your postcode, then clicking Design and Conservation
Find your nearest NHS healthcare services
Read our health advice pages, including advice on mental health
Check local air quality
Find sports facilities near you: enter your postcode, then click Sport and Leisure tasks
- Find your local councillor by entering your postcode, then clicking Council and Democracy. You can also find your councillor alphabetically or by ward.
- View the latest council meetings, agendas and minutes
- Take part in an online consultation
- you're already a member of a TRA and would like help with meeting online
- you would like to form a TRA that meets online.
We're committed to working with TRAs to create strong and thriving communities. One way the council supports local community activity is by offering community spaces. These are run in partnership with the council by TRAs.
The halls are independently managed by the TRAs that run them. They may have different hire prices and availability.
- search for spaces in Southwark on the Community Southwark site
- find out about the kinds of space available in Southwark
Please contact us with any queries.
Health and safety, and in particular fire safety, is our highest priority. Read our safety guide for community spaces (pdf, 751kb) to find out:
- what we're doing to ensure TRA Halls are safe
- how we can help to ensure halls are safely run
- how TRAs and community premises management committees help to ensure the halls are safe for all users
You can also use a TRA hall management key information form to submit up to date details.
With the easing of COVID-19 restrictions, TRAs can now apply to reopen their halls.
As most TRA halls have been closed for a long time, we need to formally check them before they can reopen. The council’s priority has been to run compliance tests for the halls. One of our compliance officers will be in touch to arrange appointments to carry these out. Thank you for your co-operation with these essential checks during this difficult time.
To reopen to the public, you must complete the simple application form:
Please make sure you update the details of your designated contact or keyholder on the form.
Once we receive your application form we will:
- check if all your compliance tests are complete
- contact you to make appointments for our contractors to visit as soon as possible
TRAs need to complete a risk assessment and take actions based on it. This should be reviewed regularly by the committee. You should send a copy of each risk assessment review to the council for its records.
We urge you to follow Public Health England's recommendations, including:
- good cleaning
- hand sanitiser
- face coverings (particularly when it's older or more vulnerable people using a space)
- social distancing where possible
Find the latest government guidance on Coronavirus (last updated on 11 August).
There are a wide range of community spaces across Southwark:
Other helpful links for people looking to hire community halls:
- Ethical Property Foundation - advises charities and community groups on property issues
- CAN Mezzanine - offers flexible office space for the third sector
- My Community Space - helps to find venues for events and organisations
TRAs core grants
TRAs can receive a grant each year provided they meet some basic criteria. Email our resident participation team to find out more about core grants for TRAs.
Download the application forms below:
- Residents Participation Fund form A (PDF, 477kb)
- Residents Participation Fund form A (docx, 453kb)
- Residents Participation Fund form B (PDF, 413kb)
- Residents Participation Fund form B (docx, 915kb)
Getting Involved Grants 2022/23
Following the success of last year's Getting Involved Grants funding programme, we are launching the new 2022/23 edition.
The local community and the Tenants Residents Associations will be informed accordingly.
Applications are welcome from Tenants & Residents Associations (TRAs) and Tenants Management Organisations (TMOs) to run local projects and activities aimed at improving the well-being of people who live in Council homes.
If you want to find out more about these grants, please join our virtual workshop. The date will be announced in the near future. Please email us to register your interest in the Getting Involved Grants workshop.
The application period opens on 12 December 2022 and ends 31 March 2023.
Other funding opportunities
We offer the following sources of funding to community groups:
- Cleaner Greener Safer
- Neighbourhoods Fund
- Democracy Fund
- Devolved Highways Fund
- Black History Month
- Common Purpose Grants
- Southwark Grants
TRAs can access funding through the National Lottery Community Fund (previously called Big Lottery Funding).
Page last updated: 17 October 2023