Communal breakdowns

This page is updated regularly with planned and unplanned outages on our estates. All times quoted are indicative and actual return to service times and dates may vary.

Please note: heating for all residents and tenants on district heating will switch off automatically if the outside air temperature is above 17°C and come back on when the temperature drops below this point.

If your issue is not listed here, find out how to report a repair.

We were experiencing technical difficulties with our text messages service from 19th March to 12th April which affected residents receiving text messages regarding block communal breakdowns and planned shutdowns. We apologies for any inconvenience caused during this period.

Page last updated: 19 May 2019 17:48

Current outages listing
Block name Outage description Date reported Estimated return to service Status
Camberwell Grove 125-151, 125A-135 Loss of hot water service 19/05/2019 19/05/2019 Contractors to attend and investigate.

Returned to service 19/05/19. Please allow approximately 2 hours from 2:40pm for service to be fully operational.
Don Phelan Close 1-25 Loss of heating and hot water service 19/05/2019 19/05/2019 Contractor to attend and investigate.

Returned to service 19/05/19. Please allow approximately 2 hours from 2:40pm for service to be fully operational.
Acorn Estate Boiler House

Loss of heating and hot water service 19/05/2019 TBC Contractors to attend and investigate.
Tayo Situ House 1-42 Loss of heating and hot water service 18/05/2019 18/05/2019 Contractor to attend and investigate.

Returned to service.
Laird Houise 1-82 Loss of secondary water supply 18/05/2019 18/05/2019 Contractor to attend and investigate.

Returned to service.
Lucey Way 2-252 Loss of secondary water service 18/05/2019 18/05/2019 Contractor to attend and investigate.

Returned to service.
Tilling House 1-36 Urgent shutdown of mains water service 17/05/2019 23/05/2019 There will be an interruption to your mains water supply affecting drinking water from 9am on 23/05/2019 for approximately 5 hours for urgent maintenance works.
Spenlow House 1-81 Emergency shutdown of mains water service 17/05/2019 17/05/2019 There will be an interruption to your mains water supply affecting drinking water from 2pm today the 17/05/2019 for approximately 2 hours for emergency repairs works.
Oak Court 1-10 Loss of heating service 17/05/2019 17/05/2019 Contractors to attend and investigate

Returned to service 17/05/2019 please allow approximately 2 hours from 12pm for service to be fully operational.
Pinedene 1-17 Loss of hot water service 17/05/2019 TBC Contractors to attend and investigate
Acorn Estate Loss of secondary water service 17/05/2019 18/05/2019 Contractors to attend and investigate.

Returned to service.
Marshall House 1-30 Planned shutdown of secondary service. 17/05/2019 02/06/2019 There will be an interruption to your secondary water services affecting toilets, baths/showers and wash hand basins from 9am on 01/06/2019 and again on the 02/06/2019 for approximately 6 hours on each day to allow for essential maintenance works.
Brawne House 1-68 Planned shutdown of mains water service 17/05/2019 31/05/2019 There will be an interruption to your mains water supply affecting drinking water from 9am on 31/05/2019 for approximately 4 hours for essential maintenance works
Winnington House 1-32 Planned shutdown of secondary water service 17/05/2019 31/05/2019 There will be an interruption to your secondary water services affecting toilets, baths/showers and wash hand basins from 9am on 31/05/2019 for approximately 4 hours for essential maintenance works.
Dodson Street 49-56 Loss of heating and hot water service 17/05/2019 17/05/2019 Contractors to attend and investigate.

Returned to service 17/05/19. Please allow approximately 2 hours from 8:20pm for service to be fully operational.
Townsend House 1-37 Lift 5096 is out of service 16/05/2019 TBC Repairs required
Garraway House 1-16 Lift 2126 is out of service 16/05/2019 TBC Repair required
Camberwell Grove 125-151 Planned shutdown of secondary water service 16/05/2019 30/05/2019 There will be an interruption to your secondary water services affecting toilets, baths/showers and wash hand basins from 9am on 30/05/2019 for approximately 4 hours for essential maintenance works.
Wyndham Estate

West Zone:
Kirwyn Way 1-38
John Ruskin Street 110-124
Hanworth House 1-140
Dale Road 1-6
Crossmount House 1-82
Copley Close 1-5
Venice Court 1-30
Trevelyan House 1-63
Otterburn House 1-81
Laxley Close 9-56
Hillingdon Street 143-151
Grimsel Path 2-45
Glenfinlas Way 1-53
Chalmers Walk 1-20
Andrews Walk 1-31
Aberfeldy House 1-155
Low temperatures to heating and hot water service affecting the East Zone. Loss of heating and hot water affecting the West Zone 16/05/2019 TBC Contractors to attend site and carry out repair works to a burst heating riser.
SE17 3 Area

Loss of power 16/05/2019 16/05/2019 A fault occurred on a piece of UK Power Networks electrical equipment which controls the power to your home. Estimated time of resolution is between 21:00 - 22:00.

Returned to service.
Clifton Way 37-71 Urgent shutdown of heating and hot water service 15/05/2019 22/05/2019 There will be an interruption to your heating and hot water services from 8am on the 22/05/2019 for approximately 5 hours for urgent maintenance works
Arica House 1-88 Loss of heating and hot water service 15/05/2019 15/05/2019 Contractors to attend and investigate

Returned to service 15/05/2019 please allow approximately 2 hours from 2pm for service to be fully operational
Missenden 1-75, 76-165 Urgent shutdown of hot water service 15/05/2019 21/05/2019 There will be an interruption to your hot water services from 9am on the 21/05/2019 for approximately 5 hours for urgent maintenance works.
Wanley Road 1-8 Planned shutdown of secondary water service 15/05/2019 29/05/2019 There will be an interruption to your secondary water services affecting toilets, baths/showers and wash hand basins from 9am on 29/05/2019 for approximately 4 hours for essential maintenance works.
Camberwell Grove 125-151
Walters House 1-14
Craston House 1-8
Springfield House 1-24
Edgecombe House 1-28
Harden House 1-39
Loss of hot water service 15/05/2019 15/05/2019 Contractors to attend and investigate

Returned to service 15/05/2019 please allow approximately 4 hours from 4pm fro service to be fully operational
Gayhurst 80-144 Loss of hot water service 15/05/2019 15/05/2019 Contractors to attend and investigate

Returned to service 15/05/2019 please allow approximately 2 hours from 4pm for service to be fully operational.
Basswood Close 1-12 Loss of heating and hot water service 15/05/2019 15/05/2019 Contractors to attend and investigate.

Returned to service 15/05/19. Please allow approximately 4 hours from 22:00 for service to be fully operational.
McNeil Road 1-9 Loss of hot water service 14/05/2019 14/05/2019 Contractors to attend and investigate.

Return to service 14/05/2019. Please allow approximately 4 hours from 2pm for service to be fully operational.
Valois House 1-40 Lift 1087 out of service 14/05/2019 14/05/2019 Contractors to attend and investigate

Returned to service 14/05/2019
Rockgrove Way 1-42 Lift 1070 out of service 14/05/2019 20/05/2019 Repairs required

Returned to service 14/05/2019
Prospect House 1-63 Lift 1118 out of service 14/05/2019 14/05/2019 Contractors to attend and investigate

Returned to service 14/05/2019
D'Eynsford Estate Loss of hot water services 14/05/2019 14/05/2019 Contractors to attend and investigate.

Returned to service 14/05/2019. Please allow approximately 2 hours from 4pm for service to be fully operational.
Basswood Close 1-12
Citron Terrace 1-12
Loss of heating and hot water service 14/05/2019 14/05/2019 Contractors to attend and investigate.

Returned to service 14/05/2019. Please allow approximately 4 hours from 4pm for service to be fully operational.
Basswood Close 1-12; Citron Terrace 1-12 Loss of heating and hot water service 14/05/2019 14/05/2019 Contractors to attend and investigate.

Returned to service 14/05/19. Please allow approximately 2 hours from 22:00 for service to be fully operational.
St Helena Road 1-99 Loss of heating and hot water service 14/05/2019 14/05/2019 Contractors to attend and investigate.

Returned to service 14/05/19. Please allow approximately 4 hours from 22:00 for service to be fully operational.
Blick House 1-38 Lift 5102 out of service 14/05/2019 16/05/2019 Part required

Returned to service 16/05/2019
Attleborough Court 1-57 Loss of heating and hot water service 13/05/2019 13/05/2019 Contractors to attend and investigate

Returned to service 13/05/2019 please allow approximately 2 hours from 12pm for service to be fully operational.
Basswood Close 1-12 Loss of heating service 13/05/2019 13/05/2019 Contractors to attend and investigate

Returned to service 13/05/2019 please allow approximately 2 hours from 2pm for service to be fully operational
Cossall Walk 1-108 Loss of heating and hot water service 13/05/2019 13/05/2019 Contractors to attend and investigate

Returned to service 13/05/2019 please allow approximately 2 hours from 4pm for service to be fully operational
Fearnley House 1-132
Vestry Road 76-112
Loss of electrical supply 13/05/2019 13/05/2019 Contractors to attend and investigate.

Update 13/05/2019: UK Power Network have identified an electrical supply fault on an underground cable and are working to rectify.

Returned to service 13/05/2019 please allow approximately 4 hours from 10:15pm for service to be fully operational.
St Peters House 41-50 Lift 4051 out of service 13/05/2019 13/05/2019 Contractors to attend and investigate

Returned to service 13/05/2019
Aylesbury Estate Emergency shutdown of heating and hot water service 13/05/2019 14/05/2019 There will be an interruption to your heating and hot water services from 00:01am on the 14/05/2019 for approximately 18 hours for emergency maintenance works.
Please ensure all hot taps are left in the closed/off position for the duration of the shutdown.
Basswood Close 1-12 Loss of heating and hot water service 13/05/2019 13/05/2019 Contractors to attend and investigate.

Returned to service 13/05/19. Please allow 2 hours from 10:15pm for service to be fully operational.
Marlborough Close 1-77 Loss of heating and hot water 13/05/2019 13/05/2019 Contractors to attend and investigate.

Returned to service 13/05/19. Please allow 2 hours from 10:40pm for service to be fully operational.
Dighton Court, John Ruskin Street 39-54 Loss of hot water service 13/05/2019 14/05/2019 Contractors to attend and investigate
Returned to service 14/05/2019. Please allow approximately 2 hours from 7am for services to be fully operational
Lant House 1-25 Lift 1191 is out of service 13/05/2019 14/05/2019 Repairs required

Returned to service 14/05/2019
Attleborough Court 41-57 Lift 2050 out of service 13/05/2019 15/05/2019 Contractors to attend and investigate

Returned to service 15/05/2019
Attleborough Court, Sydenham Hill 1-57(C). Loss of hot water service 12/05/2019 12/05/2019 Contractors to attend and investigate

Return to service 12/05/19 please allow 2 hours from 4:30pm for temps to rise.
Basswood Close 1-12 Loss of heating and hot water 12/05/2019 12/05/2019 Contractors to attend and investigate

return to service 12/06/19 allow 2 hours from 4:30pm for temps to rise.
BEECHDENE, CARLTON GROVE 1-28 Loss of heating and hot water 12/05/2019 TBC Contractors to attend and investigate
COLUMBIA POINT, MOODKEE STREET 1-80 Loss of hot water service 12/05/2019 TBC Contractors to attend and investigate
Acorn Estate Loss of heating and hot water 12/05/2019 TBC Contractors to attend and investigate
Don Phelan Close 128-164 Loss of heating and hot water 12/05/2019 12/05/2019 Contractors to attend and investigate
Returned to service 12/05/2019. Please allow approximately 2 hours from 8pm for services to be fully operational
Willowdene 1-28 Loss of heating and hot water 11/05/2019 TBC Contractor to attend and investigate
HOLLYDENE, CARLTON GROVE 3-18 loss of hot water service 11/05/2019 TBC Contractor to attend and investigate
Danesfield, Albany Road 1-31 Loss of hot water service 11/05/2019 11/05/2019 Contractor to attend and investigate

Return to service 11/05/19 please allow 4 hours from 14:30 for temps to rise.
Latimer, Beaconsfield Road 62-85 Loss of heating and hot water service 11/05/2019 TBC Contractor to attend and investigate
Aylesbury Estate
Loss of heating and hot water service 11/05/2019 11/05/2019 Contractor to attend and investigate

Return to service 11/05/19 please allow 4 hours from 14:30 for temps to rise.
Basswood Close 1-12(C); Citron Terrace, Nunhead Lane 1-12 Loss of hot water service 11/05/2019 11/05/2019 Contractor to attend and investigate.

Returned to service 11/05/19. Please allow approximately 2 hours from 6:15pm for service to be fully operational.
Acorn Boiler House

Oakdene 1-19

Willowdene 1-28

Hollydene 3-18
No heating and hot water service 11/05/2019 11/05/2019 Contractors to attend and investigate.

Returned to service 11/05/19. Please allow approximately 2 hours from 6:15pm for service to be fully operational.
Attleborough Court 1-57 Loss of hot water service 11/05/2019 11/05/2019 Contractors to attend and investigate.

Returned to service 11/05/19. Please allow approximately 2 hours from 6:15pm for service to be fully operational.
Pear Court 1-18 Loss of heating service 11/05/2019 11/05/2019 Contractors to attend and investigate. Return to service 11/05/19 please allow 2 hours from 22:00 for temps to rise
Alberta 25-41 No secondary water service 11/05/2019 11/05/2019 Contractors to attend and investigate. Return to service 11/05/19
Return to service 11/05/19
Oak Court, Sumner Road 11-35(C) Loss of heating service 11/05/2019 12/05/2019 Contractors to attend and investigate
Return to service 12/05/19 please allow 4 hours from 07:30 for temps to rise
Basswood Close 1-12 Loss of heating and hot water service 10/05/2019 10/05/2019 Contractor to attend and investigate.

Returned to service.
Cronin Street 63-88
Cronin Street 39-62
East Surrey Grove 18-38
Rowan Court 25-45
Pear Court 1-17
Loss of heating service 10/05/2019 13/05/2019 Contractor to attend and investigate


Returned to service 13/05/2019 please allow approximately 4 hours from 8:45pm for service to be fully operational
Mary Datchelor Close 39-62 Loss of heating and hot water service 10/05/2019 10/05/2019 Contractor to attend and investigate.

Returned to service.
Belham Walk 1-39 Loss of heating and hot water service 10/05/2019 11/05/2019 Contractor to attend and investigate.

Returned to service.
Vestry Road 76-112
Fearnley House 1-132
Emergency shutdown of heating services. 10/05/2019 13/05/2019 There will be an interruption to your heating services from 8am on the 13/05/2019 for approximately 9 hours for emergency maintenance works.

13/05/2019: Due to an electrical supply fault, heating and hot water services will remain unavailable until UK Power Network have located and remedied a fault on an underground cable. Electrical supplies are also affected by this outage.
Mellor House 1-24 Lift 2153 is out of service 10/05/2019 15/05/2019 Repair required

Returned to service 15/05/2019
Arica House, Slippers Place 1-88(C) Loss of heating and hot water service 09/05/2019 09/05/2019 Contractors to attend and investigate

Returned to service 09/05/2019 - Please allow approximately 2 hours from 12pm for services to be fully operational.
Wivenhoe Close 1-203 Urgent shutdown of heating and hot water service 09/05/2019 16/05/2019 There will be an interruption to your heating and hot water services from 8am on the 16/05/2019 for approximately 12 hours for urgent maintenance works.
Dighton Court 39-54 Loss of heating and hot water service 09/05/2019 09/05/2019 Contractors to attend and investigate.
Returned to service 09/05/2019. Please allow approximately 2 hours from 8pm for services to be fully operational
Masterman House 1-67 Loss of heating service 09/05/2019 09/05/2019 Contractors to attend and investigate.
Returned to service 09/05/2019. Please allow approximately 2 hours from 8pm for services to be fully operational
Acorn Boiler House

Ashdene 9-12
Loss of heating and hot water service 09/05/2019 09/05/2019 Contractors to attend and investigate.
Returned to service 09/05/2019. Please allow approximately 2 hours from 8pm for services to be fully operational
Sydenham Hill Estate Low temperatures to heating and hot water services 09/05/2019 09/05/2019 Contractors to attend and investigate

Returned to service 09/05/2019
Laing House 1-35 Lift 6103 out of service 08/05/2019 TBC Part required
Laird House 1-82 Loss of secondary water service 08/05/2019 22/05/2019 There will be an interruption to your secondary water services affecting toilets, baths/showers and wash hand basins from 9am on 22/05/2019 for approximately 4 hours for essential maintenance works.
All of Lettsom Estate Planned shutdown of heating and hot water services. 08/05/2019 22/05/2019 There will be an interruption to your heating and hot water services from 8am on the 22/05/2019 for approximately 10 hours for essential maintenance works.
Basswood Close 1-12 Loss of heating and hot water service 08/05/2019 08/05/2019 Contractors to attend and investigate

Returned to service 08/05/2019 - Please allow approximately 2 hours from 10am for services to be fully operational.
Arica House, Slippers Place 1-88 Loss of heating and hot water services 08/05/2019 08/05/2019 Contractors to attend and investigate.

Returned to service 08/05/2019 - Please allow approximately 2 hours from 10am for services to be fully operational.
Tabard Street 269-279 Loss of heating services 08/05/2019 08/05/2019 Contractors to attend and investigate

Returned to service 08/05/2019 - Please allow approximately 2 hours from 12pm for services to be fully operational.
Clifton Way 98-116 Loss of hot water services 08/05/2019 08/05/2019 Contractors to attend and investigate.

Returned to service 08/05/2019 - Please allow approximately 2 hours form 4pm for services to be fully operational.
Cruden House 1-68 Loss of primary water to block 08/05/2019 08/05/2019 Contractor to attend and investigate
Returned to service 08/05/2019. Please allow approximately 3 hours from 10pm for services to be fully operational
Taplow 1-215 Loss of hot water service 08/05/2019 08/05/2019 Contractor to attend and investigate
Returned to service 08/05/2019. Please allow approximately 3 hours from 10pm for services to be fully operational
Taplow 1-215 Loss of secondary water service 08/05/2019 08/05/2019 Contractor to attend and investigate
Returned to service 08/05/2019. Please allow approximately 3 hours from 10pm for services to be fully operational
Arica House 1-88 Loss of heating and hot water service 08/05/2019 08/05/2019 Contractor to attend and investigate
Returned to service 08/05/2019. Please allow approximately 3 hours from 10pm for services to be fully operational
Wickway Court 1-118
Shannon Court 1-11
Thames Court 16-33
Thames Court 34-53
Planned shutdown of heating and hot water services. 07/05/2019 21/05/2019 There will be an interruption to your heating and hot water services from 8am on the 21/05/2019 for approximately 9 hours for essential maintenance works.
Wakefield House 1-46 Loss of heating and hot water service 07/05/2019 07/05/2019 Contractors to attend and investigate

Returned to service.
Clifton Way 37-71
Clifton way 103-111
Urgent shutdown of heating and hot water service 07/05/2019 14/05/2019 There will be an interruption to your heating and hot water services from 8am on the 14/05/2019 for approximately 5 hours for urgent maintenance works.

Update 14/05/2019: Due to unforeseen circumstances, shutdown did not go ahead today as planned. Works will be rescheduled for a later date. Apologies for any inconvenience caused.
Gateway 5-44 Lift 4134 is out of service 07/05/2019 TBC Repairs required

Engineer still working on lift 14/05/2019
1-70 Crane House Planned shutdown of mains water service. 03/05/2019 20/05/2019 There will be an interruption to your mains water supply affecting drinking water from 9am on 20/05/2019 for approximately 4 hours for essential maintenance works.
Olney Road 185-223 Planned shutdown of lift 4122 03/05/2019 28/06/2019 There will be an interruption to the service of lift 4122 Olney Road from 8am on 20/05/2019 until 28/06/2019 for essential repair work
St Matthews House 1-15 Planned shutdown of lift 4046 03/05/2019 31/05/2019 There will be an interruption to the service of lift 4046 St Matthews House from 8am on 20/05/2019 until 31/05/2019 for essential repair work
Oldham House 1-25 Urgent shutdown of mains water service. 03/05/2019 10/05/2019 There will be an interruption to your mains water supply affecting drinking water from 9am on 10/05/19 for approximately 4 hours for urgent maintenance works.
Newington Butts 107-117 Loss of hot water service 03/05/2019 TBC Contractor to attend and investigate.

Returned to service 03/05/2019 - Please allow approximately 2 hours from 4:30pm for services to be fully operational
Aylesbury Estate Loss of heating and hot water service. 03/05/2019 04/05/2019 We are aware that you may be experiencing a loss/low temperatures of heating and hot water services. We are working hard to resolve this issue.

Returned to service 04/05/2019
Lockwood Square 1-188 Planned shutdown of lift 5051 02/05/2019 17/05/2019 There will be an interruption to the service of lift 5051 Lockwood Square from 8am on 16/05/2019 for approximately 33 hours for essential repair work
Clifton Way 76-86 Planned shutdown of mains water services. 02/05/2019 16/05/2019 There will be an interruption to your mains water supply affecting drinking water from 9am on 16/05/2019 for approximately 4 hours for essential maintenance works.
Kevan House 1-82 Planned shutdown of secondary water service. 02/05/2019 16/05/2019 There will be an interruption to your secondary water services affecting toilets, baths/showers and wash hand basins from 9am on 16/05/2019 for approximately 4 hours for essential maintenance works.
Maddock Way 9-15
Maddock Way 16-34
Molesworth House 1-58
Brandon Library
Planned shutdown of heating and hot water services. 02/05/2019 14/05/2019 There will be an interruption to your heating and hot water services from 8am on the 14/05/2019 for approximately 9 hours for essential maintenance works.
Westlake 1-130 Loss of heating and hot water service 02/05/2019 TBC Contractors to attend and investigate.

Returned to service 02/05/2019 - Please allow approximately 2 hours from 4pm for services to be fully operational.
9-16 Selbourne House Planned shutdown of secondary water service. 01/05/2019 15/05/2019 There will be an interruption to your secondary water services affecting toilets, baths/showers and wash hand basins from 9am on 15/05/2019 for approximately 4 hours for essential maintenance works.
Acorn Boiler House Loss of heating and hot water service 30/04/2019 01/05/2019 Contractors to attend and investigate.

Returned to service 01/05/2019. Please allow approximately 2 hours from 10am for services to be fully operational
1-14 Attilburgh House Planned shutdown of mains water service. 29/04/2019 10/05/2019 There will be an interruption to your mains water supply affecting drinking water from 9am on 10/05/2019 for approximately 4 hours for essential maintenance works.
Creed House 1-27 Planned shutdown of mains water services. 29/04/2019 13/05/2019 There will be an interruption to your mains water supply affecting drinking water from 9am on 13/05/2019 for approximately 4 hours for essential maintenance works.
Napier House 1-36 Planned shutdown of lift 4119 29/04/2019 17/05/2019 There will be an interruption to the service of lift 4119 Napier House from 8am on 13/05/2019 until 17/05/2019 for essential repair work
Kirby Estate 1-70 Urgent shutdown of mains water service 29/04/2019 07/05/2019 There will be an interruption to your mains water supply to your block from 9am on 07/05/19 for approximately 7 hours for urgent maintenance works.

Update 29/04/2019 please note that blocks 1-70 will be affected by the loss of mains water service during this shutdown, there may also be a disruptions of service to other blocks as well during this shutdown period.
Tayo Situ House 1-42 Loss of heating and hot water service 27/04/2019 TBC Contractors to attend and investigate.
Molesworth House, Royal Road 1-58 Loss of heating and hot water service 27/04/2019 TBC Contractors to attend and investigate.
Bromleigh Court 1-42
Parfew Court 1-6
Attleborough Court 1-57
Dunton Court 1-20
Urgent shutdown of heating service 26/04/2019 08/05/2019 There will be and interruption to your heating services from 00:01am on the 08/05/2019 for approximately 24 hours for urgent maintenance works.
Hambledon 1-20
Planned shutdown of hot water service. 25/04/2019 08/05/2019 There will be an interruption to your hot water services from 8am on the 08/05/2019 for approximately 5 hours for essential maintenance works.
Barker House 1-24 Planned shutdown of secondary water service 25/04/2019 09/05/2019 There will be an interruption to your secondary water services affecting toilets, baths/showers and wash hand basins from 9am on 09/05/2019 for approximately 4 hours for essential maintenance works
Wakefield House 22-37 Planned shutdown of secondary water service. 18/04/2019 02/05/2019 There will be an interruption to your secondary water services affecting toilets, baths/showers and wash hand basins from 9am on 02/05/2019 for approximately 4 hours for essential maintenance works.
Redman House 53-110 Loss of hot water service 18/04/2019 TBC Contractors to attend and investigate.
Clifton Way 28-125 Loss of mains water service 17/04/2019 TBC Thames water contractors are currently on site carrying out works. There may be potential disruption to the mains water supply.
Barset Road 19-21 Howbury Road 18Barset Road Loss of heating and hot water 15/04/2019 TBC Contractors to attend and investigate
Aylesbury Estate Loss of heating and hot water service 13/04/2019 TBC Contractors to attend and investigate
Dunton Road 2-12 Loss of heating and hot water service 13/04/2019 TBC Contractors to attend and investigate
1-28 Willodene Carlton Grove Loss of hot water service 06/04/2019 TBC Contractors to attend and investigate
Aberfeldy House 1-155 Communal door entry system currently not operational. 03/04/2019 TBC We are aware that there is an issue with the door entry system, requiring the communal door to be left unlocked. We are working with the contractor to rectify the problem as soon as possible.
Castlemead 1 - 112 Loss of Gas supply 02/04/2019 TBC Report of gas leak, engineers on site and information has been reported to National Grid.
Mortlock Close 14-19 Door entry system is not operational. 16/10/2018 TBC The door entry system is obsolete and cannot be repaired. It is to be renewed and section 20 notifications are due to be sent.
107 Chandler Way 1-9 Lift 6045 out of service 28/07/2017 16/07/2019 Contractors to attend and investigate.

Update: 03/08/17 Contractors are still investigating.

Update: 17/08/17 Due to extensive works needed lift 6045 will be out of service until further notice

Update 18/01/2018: We are still working hard to restore the lift, however we expect the lift will be out of service for a further 6 months

Update 30/07/2018: We continue to find a solution to the structural problem within the lift shaft and are planning works to resolve. The process is on going and will advise on progress. At this time we unfortunately can not advise of a start date for these works

Update 07/09/2018: Load bearing calculations are being sought for major works to take place

Update 12/10/2018: There are two solutions to the structural problems, we are waiting on confirmation from consultants on the best option to use.

Update 24/04/2018: Works to the lift shaft are due to start on 07/05/2019. The duration of these works will be approximately 10 weeks
Calypso Crescent Lift 6043 out of service 19/07/2017 16/07/2019 Contractors to attend and investigate.

Update: 03/08/17 Contractors are still investigating.

Update: 17/08/17 Due to extensive works needed, lift 6043 will be out of service until further notice

Update 18/01/2018: We are still working hard to restore the lift, however we expect the lift will be out of service for a further 6 months

Update 30/07/2018: We continue to find a solution to the structural problem within the lift shaft and are planning works to resolve. The process is on going and will advise on progress. At this time we unfortunately can not advise of a start date for these works

Update 07/09/2018: Load bearing calculations are being sought for major works to take place

Update 12/10/2018: There are two solutions to the structural problems, we are waiting on confirmation from consultants on the best option to use.

Update 24/04/2018: Works to the lift shaft are due to start on 07/05/2019. The duration of these works will be approximately 10 weeks

Page last updated: 19 May 2019 17:48