Communal breakdowns
This page is updated regularly with planned and unplanned outages on our estates. All times quoted are indicative and actual return to service times and dates may vary.
Please note: heating for all residents and tenants on district heating will switch off automatically if the outside air temperature is above 17°C and come back on when the temperature drops below this point.
If your issue is not listed here, find out how to report a repair.
Page last updated: 23 October 2018 16:38
| Block name | Outage description | Date reported | Estimated return to service | Status |
|---|---|---|---|---|
| Shaftesbury court 1 - 12 | Planned shutdown of lift 2019 | 05/11/2018 | 14/12/2018 | There will be an interruption to lift services from 8am on 05/11/18 until 14/12/18 for essential refurbishment work. |
| Laird House 1 - 82 | Lift 6105 is out of service | 23/10/2018 | 24/10/2018 | Technician to investigate |
| Melford Court 43-50 | Planned shutdown of secondary water service | 23/10/2018 | 06/11/2018 | There will be an interruption to your secondary water services affecting toilets, baths/showers and wash hand basins from 8am on 06/11/2018 for approximately 4 hours for essential maintenance works |
| Setchell Estate | Planned shutdown of heating and hot water service | 23/10/2018 | 06/11/2018 | There will be an interruption to heating and hot water services from 8am on 06/11/2018 for approximately 5 hours for essential maintenance works. |
| Amina way 1-31 | Loss of heating service | 23/10/2018 | 23/10/2018 | Contractors to attend and investigate
Returned to service 23/10/2018 please allow approximately 2 hours from 12pm for service to be fully operational. |
| Surrey Docks Estate | Loss of heating and hot water service | 23/10/2018 | TBC | Contractors to attend and investigate. |
| Wolverton 60-84 | Planned shutdown of mains water service | 23/10/2018 | 06/11/2018 | There will an interruption to your mains water supply affecting the drinking water from 9am on the 06/11/18 for approximately 4 hours for essential maintenance works |
| Crossmount House 1 -82 | Lift 6194 is out of service | 23/10/2018 | 23/10/2018 | Repairs required
Returned to service 23/10/2018 |
| Soane House 1-30 | Loss of heating and hot water service | 23/10/2018 | TBC | Contractors to attend and investigate |
| Walkynscroft 1 -27 | Lift 3008 is out of service | 23/10/2018 | 23/10/2018 | Repairs required
Returned to service 23/10/2018 |
| Quedgeley Court 1-36 | Urgent shutdown of heating and hot water service | 22/10/2018 | 25/10/2018 | Some property will have an interruption to their heating and hot water service during this shutdown on the 25/10/2018 from 8am for approximately 4 hours for urgent maintenance works. |
| Wentworth Crescent 17-36 | Urgent shutdown of heating and hot water service | 22/10/2018 | 26/10/2018 | There will be an interruption to heating and hot water services from 8am on 26/10/2018 for approximately 5 hours for urgent maintenance works. |
| Naylor Road 2-32 | Planned shutdown of secondary water service | 22/10/2018 | 05/11/2018 | There will be an interruption to your secondary water services affecting toilets, baths/showers and wash hand basins from 9am on 05/11/2018 for approximately 4 hours for essential maintenance works |
| Holberry House 1-28 | Lift 2128 out of service | 22/10/2018 | TBC | Contractors to attend and investigate |
| Thurland House 1-28 | Urgent shutdown of secondary water service | 22/10/2018 | 29/10/2018 | There will be an interruption to your secondary water services affecting toilets, baths/showers and wash hand basins from 10am on 29/10/2018 for approximately 4 hours for urgent maintenance works |
| D'Eynsford Estate | Planned shutdown of hot water service | 22/10/2018 | 05/11/2018 | There will be an interruption to hot water services from 8am on 05/11/2018 for approximately 8 hours for essential maintenance works. |
| Layard Square 1-156 | Lift 5050 out of service | 22/10/2018 | TBC | Contractors to attend and investigate |
| Rye Hill Park 210-296 | Lift 2163 out of service | 22/10/2018 | TBC | Repairs required |
| Buckters Rents 5-27 | Loss of heating service | 22/10/2018 | 22/10/2018 | Contractors to attend and investigate
Returned to service 22/10/2018 please allow approximately 4 hours from 4pm for service to be fully operational |
| Wakefield House 1-91 | Loss of hot water service | 22/10/2018 | 22/10/2018 | Contractors to attend and investigate
Returned to service 22/10/18 please allow approximately 2 hours from 4pm for service to be fully operational. |
| Chabot Drive 1-17 | Lift 2061 out of service | 22/10/2018 | 23/10/2018 | Contractors to attend and investigate
Returned to service 23/10/2018 |
| Taplow 1-215 | Loss of hot water service | 22/10/2018 | 22/10/2018 | Contractors to attend and investigate.
Returned to service 22/10/18 please allow approximately 2 hours from 10:15pm for service to be fully operational. |
| Otterburn House 1-81 | Loss of heating and hot water | 22/10/2018 | 22/10/2018 | Contractors to attend and investigate.
Returned to service 22/10/18 please allow approximately 2 hours from 10:15pm for service to be fully operational. |
| Russia Dock Road 5-13 | Loss of heating service | 22/10/2018 | 22/10/2018 | Contractors to attend and investigate.
Returned to service 22/10/18 please allow approximately 2 hours from 10:15pm for service to be fully operational. |
| Astley House 1-90 | Loss of primary and secondary water supply | 22/10/2018 | TBC | Contractors to attend and investigate |
| Hughes House Canterbury Place 1-32 (C) | Loss of hot water service | 21/10/2018 | 22/10/2018 | Contactors to attend and investigate
Returned to service 22/10/2018 please allow approximately 2 hours from 12pm for service to be fully operational. |
| Ashdene Carlton Grove 14-27(C) Acorn Parade 1-6 (C) | Loss of hot water service | 20/10/2018 | 22/10/2018 | Contractors to attend and investigate
Returned to service 22/10/2018 please allow approximately 2 hours from 4pm for service to be fully operational. |
| Perronet House 1-90 | Planned shutdown of secondary water service | 19/10/2018 | 02/11/2018 | There will be an interruption to your secondary water services affecting toilets, baths/showers and wash hand basins from 9am on 02/11/2018 for approximately 4 hours for essential maintenance works |
| Wendover 241-471
Wolverton 152-192 |
Emergency shutdown of heating service | 19/10/2018 | 22/10/2018 | There will be an interruption to the heating services from 9am on 22/10/2018 for approximately 8 hours for emergency maintenance works. |
| Flats 1-12, 610 Old Kent Road | Urgent shutdown of mains water supply. | 19/10/2018 | 24/10/2018 | There will an interruption to your mains water supply affecting the drinking water from 9am on the 24/10/18 for approximately 4 hours for urgent maintenance works. |
| North Peckham Estate | Planned shutdown of heating and hot water service | 18/10/2018 | 01/11/2018 | There will be an interruption to heating and hot water services from 6am on 01/11/2018 for approximately 16 hours for essential maintenance works. |
| Wyndham Estate | Planned shutdown of heating and hot water services | 18/10/2018 | 01/11/2018 | There will be an interruption to heating and hot water services from 00:01am on 01/11/2018 for approximately 18 hours for essential maintenance works. |
| Cassinghurst 1-15 | Planned electrical shutdown | 18/10/2018 | 31/10/2018 | There will be an interruption to your electrical supply affecting internal and communal electrics from 8am on 31/10/18 for approximately 9 hours for essential maintenance works |
| St Marys Estate 1-21 | Loss of cold water supply | 18/10/2018 | 18/10/2018 | Issue with cold water running hot. Contractors to attend and investigate
Returned to service 18/10/18. |
| Bateman House 1-68 | Loss of heating service | 18/10/2018 | 18/10/2018 | Contractors to attend and investigate.
Returned to service 18/10/2018 please allow approximately 2 hours from 10pm for service to be fully operational |
| Walters House 1-68 | Lift 4130 out of service | 18/10/2018 | 22/10/2018 | Repairs required
Returned to service 22/10/2018 |
| Quedgeley Court 1-36 | Planned shutdown of heating and hot water services | 17/10/2018 | 30/10/2018 | There will be an interruption to heating and hot water services from 8am on 30/10/2018 for approximately 5 hours for essential maintenance works. |
| Dent House 1-20 | Planned shutdown of secondary water service | 17/10/2018 | 31/10/2018 | There will be an interruption to your secondary water services affecting toilets, baths/showers and wash hand basins from 9am on 31/10/2018 for approximately 4 hours for essential maintenance works |
| Taplow 1-215
North Church 1-76 Taplow Health Centre |
Urgent shutdown of hot water service | 17/10/2018 | 22/10/2018 | There will be an interruption to the hot water service from 9am on 22/10/2018 for approximately 8 hours for urgent maintenance works. |
| Missenden 76-165 | Planned shutdown of mains water service | 17/10/2018 | 30/10/2018 | There will an interruption to your mains water supply affecting the drinking water from 9am on the 30/10/18 for approximately 4 hours for essential maintenance works. |
| Edwin House 1 - 66 | Lift 3170 is out of service | 17/10/2018 | TBC | Contractor to attend and investigate |
| Mortlock Close 14-19 | Door entry system is not operational. | 16/10/2018 | TBC | The door entry system is obsolete and cannot be repaired. It is to be renewed and section 20 notifications are due to be sent. |
| Rock Grove Way 1-60
Market Place 14-35 Drappers Way 1-35 |
Planned shutdown of hot water service | 16/10/2018 | 30/10/2018 | There will be an interruption to the hot water service from 9am on 30/10/2018 for approximately 4 hours for essential maintenance works. |
| King Charles Court 1-36 | Lift 4083 out of service | 16/10/2018 | TBC | Repairs required |
| Pedworth SHU 1 - 34 | Planned shutdown of lift 5098 | 15/10/2018 | 16/11/2018 | There will be an interruption to lift services from 8am on 15/10/18 until 16/11/18 for essential refurbishment work. |
| Fenner Close 10-27 | Planned electrical shutdown | 15/10/2018 | 29/10/2018 | There will be an interruption to your electrical supply affecting internal and communal electrics from 8am on 29/10/18 for approximately 9 hours for essential maintenance works |
| Binnie House 1-20 | Planned shutdown of secondary water service | 15/10/2018 | 29/10/2018 | There will be an interruption to your secondary water services affecting toilets, baths/showers and wash hand basins from 9am on 29/10/2018 for approximately 4 hours for essential maintenance works |
| Northchurch 1-76
Taplow 1-215 Taplow Health Centre |
Planned shutdown of hot water service | 15/10/2018 | 29/10/2018 | There will be an interruption to your hot water service from 9am on the 29/10/18 for approximately 4 hours for essential maintenance works. |
| Thurland House 1-28 | Planned shutdown of secondary water service | 15/10/2018 | 29/10/2018 | There will be an interruption to your secondary water services affecting toilets, baths/showers and wash hand basins from 9am on 29/10/2018 for approximately 4 hours for essential maintenance works
Update 19/10/18: Please note, this shutdown will affect secondary water services only and not the mains water supply as previously advised. |
| Planned shutdown of secondary water service | Kemsing House 1-15 | 11/10/2018 | 24/10/2018 | There will be an interruption to your secondary water services affecting toilets, baths/showers and wash hand basins from 9am on 24/10/2018 for approximately 4 hours for essential maintenance works |
| Padbury 1-25 | Planned shutdown of hot water service | 11/10/2018 | 25/10/2018 | There will be an interruption to your hot water service from 8am on the 25/10/18 for approximately 5 hours for essential maintenance works. |
| Carterscroft 1-6 | Planned electrical shutdown | 11/10/2018 | 25/10/2018 | There will be an interruption to your electrical supply affecting internal and communal electrics from 8am on 25/10/18 for approximately 9 hours for essential maintenance works |
| Mardyke House 1-50 | Planned shutdown of lifts 1139 & 1140 | 10/10/2018 | 23/10/2018 | There will be an interruption to the service of lifts 1139 & 1140 Mardyke House from 9am on 23/10/18 for approximately 8 hours for essential repair work. |
| Canterbury Place 1-75
Wesley Close 25-107 Lucy Ashe House 1-20 Searson House 1-25 Winchester Close 1-83 Hampton Street 37-57 |
Planned shutdown of heating and hot water service | 09/10/2018 | 23/10/2018 | There will be an interruption to heating and hot water service from 8am on 23/10/2018 for approximately 10 hours for essential maintenance works. |
| Brookstone Court 1-65 | Planned shutdown of secondary water service | 08/10/2018 | 22/10/2018 | There will be an interruption to your secondary water services affecting toilets, baths/showers and wash hand basins from 9am on 22/10/2018 for approximately 4 hours for essential maintenance works |
| Abinger House 1-8 | Planned shutdown of lift 1158 | 01/10/2018 | 21/12/2018 | There will be an interruption to lift services from 8am on 15/10/18 until 21/12/18 for essential refurbishment work. |
| Bermondsey
Rotherhithe Walworth Peckham Nunhead and Peckham |
Communal heating switch over to winter mode | 27/09/2018 | 01/10/2018 | Owing to a decrease in outside temperatures the communal heating system will be switched over to winter mode in phases on 01/10/2018. |
| Camberwell
Dulwich Borough and Bankside |
Communal heating switch over to winter mode | 27/09/2018 | 02/10/2018 | Owing to a decrease in outside temperatures the communal heating system will be switched over to winter mode in phases on 02/10/2018. |
| Perth Court 58-69 | Planned shutdown of lift 2018 | 10/09/2018 | 02/11/2018 | There will be an interruption to lift services from 8am on 24/09/18 until 02/11/18 for essential refurbishment work. |
| 107 Chandler Way 1-9 | Lift 6045 out of service | 28/07/2017 | TBC | Contractors to attend and investigate.
Update: 03/08/17 Contractors are still investigating. Update: 17/08/17 Due to extensive works needed lift 6045 will be out of service until further notice Update 18/01/2018: We are still working hard to restore the lift, however we expect the lift will be out of service for a further 6 months Update 30/07/2018: We continue to find a solution to the structural problem within the lift shaft and are planning works to resolve. The process is on going and will advise on progress. At this time we unfortunately can not advise of a start date for these works Update 07/09/2018: Load bearing calculations are being sought for major works to take place Update 12/10/2018: There are two solutions to the structural problems, we are waiting on confirmation from consultants on the best option to use. |
| Calypso Crescent | Lift 6043 out of service | 19/07/2017 | TBC | Contractors to attend and investigate.
Update: 03/08/17 Contractors are still investigating. Update: 17/08/17 Due to extensive works needed, lift 6043 will be out of service until further notice Update 18/01/2018: We are still working hard to restore the lift, however we expect the lift will be out of service for a further 6 months Update 30/07/2018: We continue to find a solution to the structural problem within the lift shaft and are planning works to resolve. The process is on going and will advise on progress. At this time we unfortunately can not advise of a start date for these works Update 07/09/2018: Load bearing calculations are being sought for major works to take place Update 12/10/2018: There are two solutions to the structural problems, we are waiting on confirmation from consultants on the best option to use. |
Page last updated: 23 October 2018 16:38
