Communal breakdowns
Please note that this page is updated every two hours between the hours of 8am to 10pm with planned and unplanned outages on our estates. All times quoted are indicative and actual return to service times and dates may change.
The decision has been made to change the communal heating system over to winter mode borough wide in phases on 29 September 2022 and 30 September 2022. This is due to the outside temperatures dropping below 17°C in the day and below 10°C in the evening for five consecutive days.
If your issue is not listed here, find out how to report a repair.
Page last updated: 31 May 2023 16:32
| Block name | Outage description | Date reported | Estimated return to service | Status |
|---|---|---|---|---|
| Sheldrake House 1-14 | Planned shutdown of hot and secondary water services | 31/05/2023 | 14/06/2023 | There will be an interruption to the hot and secondary water services to your block affecting hot water, toilets, baths/showers and wash hand basins from 9am on 14/06/23 for approximately 4 hours for planned maintenance work. |
| Carmichael House 1-20,Seeley Drive | Planned electrical shutdown | 31/05/2023 | 14/06/2023 | There will be an interruption to your internal and communal electrical supplies affecting communal lighting, door entry systems, lift 2150, heating and hot water and in dwelling electrical services from 8:30am on 14/06/2023 for approximately 9 hours for essential maintenance work. |
| Slade Walk 1-58 | Loss of heating service | 31/05/2023 | 31/05/2023 | Contractors to attend and investigate
Returned to service 31/05/2023 please allow approximately 2 hours from 12pm for service to be fully operational |
| Heversham House, Ilderton Road 1-98 | Loss of heating and hot water services | 31/05/2023 | 31/05/2023 | Contractors to attend and investigate
Returned to service 31/05/2023 please allow approximately 4 hours from 2pm for service to be fully operational |
| Albert Westcott House, Alberta Street 1-48 | Loss of hot water service | 31/05/2023 | 31/05/2023 | Contractors to attend and investigate
Returned to service 31/05/2023 please allow approximately 2 hours from 2pm for service to be fully operational |
| Charles MacKenzie House 1-33 | Urgent shutdown of mains water service | 31/05/2023 | 05/06/2023 | There will be an interruption to the mains water services affecting the mains drinking water supply to your block from 9am on 05/06/23 for approximately 5 hours for urgent maintenance work |
| Quedgeley Court 1-36 | Loss of hot water service | 31/05/2023 | 31/05/2023 | Contractors to attend and investigate.
Returned to service 31/05/23 - please allow approximately 2 hours from 4pm for service to be fully operational. |
| Westonbirt Court 1-30 | Loss of heating and hot water service | 31/05/2023 | TBC | Contractors to attend and investigate.
Update 31/05/23 @ 4pm repairs to your hot water and heating service are still on going and we are working hard on restoring your service as soon as possible. |
| Havil Street 127 & 69-79 | Loss of hot water service | 31/05/2023 | TBC | Contractors to attend and investigate.
Update 31/05/23 @ 4pm repairs to your hot water service are still on going and we are working hard on restoring your service as soon as possible. |
| Tortington House 9-16 | Planned shutdown of secondary water service | 30/05/2023 | 13/06/2023 | There will be an interruption to the secondary water services to your block affecting toilets, baths/showers and wash hand basins from 9am on 13/06/23 for approximately 4 hours for planned maintenance work. |
| Julian House 25-32 | Lift 2137 is out of service | 30/05/2023 | TBC | Engineer to attend and repair
Update on 30/05/2023 @15:45 PM - Part required |
| Slade Walk 1-58 | Loss of heating service | 30/05/2023 | 30/05/2023 | Contractors to attend and investigate.
returned to service 30/05/23 - please allow approximately 2 hours from 4pm for service to be fully operational. |
| Fowler House 1-14 | Loss of heating and hot water service | 30/05/2023 | 31/05/2023 | Returned to service. |
| Fearnley House 1-132 | Loss of heating and hot water service | 30/05/2023 | 31/05/2023 | Returned to service. |
| Pembury House 1-16 | Loss of heating and hot water service | 30/05/2023 | 31/05/2023 | Returned to service. |
| William Cuffay House 1-17 | Loss of hot water and heating service | 30/05/2023 | 31/05/2023 | Contractor to attend and investigate.
Update 31/05/23 @ 8am repairs to your hot water and heating service are still on going and we are working hard on restoring your service as soon as possible. Returned to service 31/05/23 - please allow approximately 2 hours from 10am for service to be fully operational. |
| Tayo Situ House | Loss of hot water to the block. | 29/05/2023 | 30/05/2023 | Contractors to attend and investigate.
Returned to service. |
| Redman House 53-110 | Planned shutdown of secondary water service | 26/05/2023 | 09/06/2023 | There will be an interruption to the secondary water services to your block affecting toilets, baths/showers and wash hand basins from 9am on 09/06/23 for approximately 4 hours for planned maintenance work. |
| Red Post Hill 53-99 | Planned shutdown of mains water service | 26/05/2023 | 12/06/2023 | There will be an interruption to the mains water services affecting the mains drinking water supply to your block from 9am on 12/06/23 for approximately 8 hours for essential maintenance work |
| Didbin Apartments 1-56 | Lift 4140 is out of service | 26/05/2023 | TBC | Technician has been booked for 31.05.23
Technician unable to attend today and will be on site tomorrow 01.06.23 |
| Hartley House 1-35 | Planned shutdown of secondary water service | 25/05/2023 | 06/06/2023 | There will be an interruption to the secondary water services to your block affecting toilets, baths/showers and wash hand basins from 8am on 06/06/23 for approximately 4 hours for planned maintenance work. |
| Oak Court 1-35
Blackthorne Court 1-31 Palm Court 1-33 Rowan Court 1--25 |
Planned shutdown of heating and hot water service | 25/05/2023 | 08/06/2023 | There will be an interruption to the heating and hot water service to your block from 9am on 08/06/23 for approximately 9 hours for essential maintenance work. |
| Attilburgh House 29-42 | Planned shutdown of secondary water service | 24/05/2023 | 06/06/2023 | There will be an interruption to the secondary water services to your block affecting toilets, baths/showers and wash hand basins from 9am on 06/06/23 for approximately 4 hours for planned maintenance work. |
| Clifton Way 115-125 | Planned shutdown of secondary water service | 24/05/2023 | 07/06/2023 | There will be an interruption to the secondary water services to your block affecting toilets, baths/showers and wash hand basins from 9am on 07/06/23 for approximately 4 hours for planned maintenance work. |
| Woolstaplers Way 1-189
Cadbury Way 1-149 |
Planned shutdown of hot water service | 24/05/2023 | 07/06/2023 | There will be an interruption to the hot water service to your block from 9am on 07/06/23 for approximately 6 hours for essential maintenance work. |
| Borrett Close 1-10, 11-17
Gates Court 1-24 Marsland Close 1-34 Pasley Close 1-40 Penton Place 100–122 Ray Gunter SHU 1-30 Runacres Court 1-24 Williamson Court 1-22 Manor Place 109-143 Pasley T&RA Hall |
Planned shutdown of heating and hot water services | 23/05/2023 | 05/06/2023 | There will be an interruption to the heating and hot water service to your block from 9am on 05/06/23 for approximately 7 hours for essential maintenance work. |
| Draper House 1-141 | Planned shutdown of secondary water services | 19/05/2023 | 02/06/2023 | There will be an interruption to the secondary water services to your block affecting toilets, baths/showers and wash hand basins from 9am on 02/06/23 for approximately 4 hours for planned maintenance work. |
| Dowell House 1-20 | Planned electrical shutdown | 18/05/2023 | 01/06/2023 | There will be an interruption to your internal and communal electrical supplies affecting communal lighting, door entry systems, lift 2152, heating and hot water and in dwelling electrical services from 8am on 01/05/2023 for approximately 8 hours for essential maintenance work. |
| Ryegates 1-27 | Planned refurbishment of lift 3007 | 17/05/2023 | 21/08/2023 | There will be an interruption to lift services from 8am on 30/05/23 until 21/08/23 for refurbishment work |
| Arnold Estate 1-30 | Planned shutdown of secondary water service | 17/05/2023 | 31/05/2023 | There will be an interruption to the secondary water services to your block affecting toilets, baths/showers and wash hand basins from 9am on 31/05/23 for approximately 4 hours for planned maintenance work. |
| Beresford House 1-12, 13-26 | Planned electrical shutdown | 16/05/2023 | 30/05/2023 | There will be an interruption to your internal and communal electrical supplies affecting communal lighting, door entry systems, lifts 2114 and 2115, heating and hot water and in dwelling electrical services from 8am on 30/05/2023 for approximately 8 hours for essential maintenance work. |
| Camberwell Grove 125-151
Walters House 1-14 Craston House 1-8 Springfield House 1-24 Edgecombe House 1-28 Harden House 1-39 |
Planned shutdown of heating and hot water services | 16/05/2023 | 30/05/2023 | There will be an interruption to the heating and hot water service to your block from 9am on 30/05/23 for approximately 9 hours for essential maintenance work. |
| Devon Mansions 406-433 | Planned shutdown of mains water service | 15/05/2023 | 30/05/2023 | There will be an interruption to the mains water services affecting the mains drinking water supply to your block from 9am on 30/05/23 for approximately 4 hours for planned maintenance work |
| Tadworth House 1-27 | Planned shutdown of secondary water service | 15/05/2023 | 30/05/2023 | There will be an interruption to the secondary water services to your block affecting toilets, baths/showers and wash hand basins from 9am on 30/05/23 for approximately 4 hours for urgent maintenance work. |
| Jack Jones SHU 1-38 | Planned refurbishment of lift 2058 | 05/05/2023 | 14/08/2023 | There will be an interruption to lift services from 8am on 22/05/23 until 06/07/23 for refurbishment work
Update 19/05/22: The shutdown will no longer be going ahead on 22/05/23 & lift will now be shutdown on 26/06/23 at 8am until 14/08/2023. Apologies for any inconvenience |
| Jack Jones SHU 1-38 | Planned refurbishment of lift 2059 | 03/04/2023 | 19/06/2023 | There will be an interruption to lift services from 8am on 03/04/23 until 19/05/23 for refurbishment work
Update 19/05/23: Due to unforeseen circumstances the anticipated return to service date has changed to 19/06/23 |
Page last updated: 31 May 2023 16:32
