Communal breakdowns

This page is updated regularly with planned and unplanned outages on our estates.

Please note that the times quoted are indicative and actual return to service times and dates may vary.

If your issue is not listed here, find out how to report a repair.

Page last updated: 24 May 2018 18:44

Current outages listing
Block name Outage description Date reported Estimated return to service Status
Wakefield House 1-91 Loss of hot water service 24/05/2018 24/05/2018 Contractor to attend and investigate.

Returned to service 24/05/18 please allow approximately 2 hours from 12pm for service to be fully operational
Missenden 256-299 Loss of hot water service. 24/05/2018 24/05/2018 Contractor to attend and investigate.

Returned to service 24/05/18 please allow approximately 2 hours from 12pm for service to be fully operational
Castlemead 1-112 Loss of hot water service 24/05/2018 24/05/2018 Contractors to attend and investigate

Returned to service 24/05/18 please allow approximately 2 hours from 4pm for service to be fully operational.
Wakefield House 55-70 Loss of hot water service 24/05/2018 TBC Contractor to attend and investigate.
Pinedene 1-21 Loss of hot water service 23/05/2018 23/05/2018 Contractors to attend and investigate

Returned to service 23/05/18 please allow approximately 2 hours from 2pm for service to be fully operational
Hollydene 3-18 Loss of hot water service 23/05/2018 23/05/2018 Contractors to attend and investigate

Returned to service 23/05/18 please allow approximately 2 hours from 2pm for service to be fully operational
Pardoner House 1-12 Loss of hot water service 23/05/2018 23/05/2018 Contractor to attend and investigate

Returned to service 23/05/18 please allow approximately 2 hours from 4pm for service to be fully operational
Hannen House 1-24 Lift 2101 Out of Service 23/05/2018 23/05/2018 Repairs required

Returned to service 23/05/2018
Hastings Close 1-58 Loss of heating and hot water service 23/05/2018 23/05/2018 Contractors to attend and investigate

Returned to service 23/05/18
Masterman House 1-67 Loss of Cold water service 22/05/2018 23/05/2018 Contractor to attend and investigate.

Return to service 23/05/18.
Canterbury Place 1-75
Wesley Close 25-107
Lucy Ashe House 1-20
Searson House 1-25
Winchester Close 1-83
Hampton Street 37-57
Planned shutdown of heating and hot water service 22/05/2018 05/06/2018 There will be an interruption to your heating and hot water service from 8am 05/06/18 for approximately 8 hours for essential maintenance works
Castlemead 1-112 Planned shutdown of secondary water service 22/05/2018 05/06/2018 There will be an interruption to your secondary water services affecting toilets, baths/showers and wash hand basins from 9am on 05/06/2018 for approximately 4 hours for essential maintenance works
Fearnley House 1-132 Urgent shutdown of primary mains water supply 22/05/2018 25/05/2018 There will be an interruption to your mains water service affecting your drinking water supply from 9am on 25/05/2018 for approximately 4 hours for urgent maintenance works
Hillingdon Street 143-151
Andrews Walk 1-15
Loss of heating and hot water service 22/05/2018 22/05/2018 Contractors to attend and investigate

Returned to service 22/05/18 please allow approximately 2 hours from 4pm for service to be fully operational.
Communal heating system - Borough wide Communal heating system switch over to summer mode. 22/05/2018 25/05/2018 Please be advised that as outside temperatures have on average been above 17 degrees C during the day and on average above 10 degrees C overnight and are forecast to continue to rise, the decision has been made to switch the District heating system over to summer mode. This will be undertaken borough wide on 25/05/18.

Princess court 1 - 11
Lift 2003 Out of Service 22/05/2018 24/05/2018 Parts required

Return to service 24/05/2018
Fearnley House 1-132
Vestry Road 76-112
Planned shutdown of heating service 21/05/2018 04/06/2018 There will be an interruption to your heating service from 8am on 04/06/18 for approximately 4 hours for essential maintenance works
Woolstaplers Way 2-142 Lift 1066 out of service 21/05/2018 24/05/2018 Repairs required
Inwood House 1-31 Planned shutdown of secondary water service 21/05/2018 04/06/2018 There will be an interruption to your secondary water services affecting toilets, baths/showers and wash hand basins from 9am on 04/06/2018 for approximately 4 hours for essential maintenance works
Bath Close 61-113
Clifton Way 2-32
Loss of heating service 21/05/2018 22/05/2018 Contractors to attend and investigate.

Return to service 22/05/18 please allow approximately 2 hours from 9pm for service to be fully operational.
Gothic Court 1-31 Planned shutdown of secondary water service 18/05/2018 01/06/2018 There will be an interruption to your secondary water services affecting toilets, baths/showers and wash hand basins from 8am on 01/06/2018 for approximately 9 hours for essential maintenance works
Keetons Estate Planned shutdown of heating and hot water service 17/05/2018 31/05/2018 There will be an interruption to your heating and hot water service from 8am on 31/05/18 for approximately 9 hours for essential maintenance works
Crossmount House 1-82 Planned shutdown of secondary water service 16/05/2018 30/05/2018 There will be an interruption to your secondary water services affecting toilets, baths/showers and wash hand basins from 9am on 30/05/2018 for approximately 4 hours for essential maintenance works
Gayhurst 1-162
Hambledon 1-20
Planned shutdown of hot water service 16/05/2018 30/05/2018 There will be an interruption to your hot water service from 9am 30/05/18 for approximately 4 hours for essential maintenance works
Springfield House 1-24
Camberwell Grove 125-151
Walters House 1-14
Craston House 1-8
Edgecombe House 1-28
Harden house 1-39
Planned shutdown of hot and secondary water service 16/05/2018 29/05/2018 There will be an interruption to your hot and secondary water services affecting toilets, baths/showers and wash hand basins from 9am on 29/05/2018 for approximately 6 hours for essential maintenance works
Perronet House 1-90 Planned shutdown of heating and hot water service 15/05/2018 30/05/2018 There will be an interruption to your heating and hot water service from 8am on 29/05/18 and again on 30/05/18 for approximately 9 hours on each day for essential maintenance works
Priory Court 37-72 Planned shutdown of heating and hot water service 11/05/2018 24/05/2018 There will be an interruption to your heating and hot water service from 8am 24/05/18 for approximately 5 hours for essential maintenance works
Falcon Point 103-110 Planned Electrical Shutdown 10/05/2018 24/05/2018 There will be an interruption to your electrical supply affecting internal and communal electrics from 9am on 24/05/18 for approximately 3 hours for essential maintenance works
Falcon Point 95-102 Planned Electrical Shutdown 09/05/2018 23/05/2018 There will be an interruption to your electrical supply affecting internal and communal electrics from 1pm on 23/05/18 for approximately 3 hours for essential maintenance works
Falcon Point 85-94 Planned Electrical Shutdown 09/05/2018 23/05/2018 There will be an interruption to your electrical supply affecting internal and communal electrics from 9am on 23/05/18 for approximately 3 hours for essential maintenance works
Coniston House 1-82 Planned shutdown of Lift 6192 09/05/2018 23/05/2018 There will be an interruption to the service of lift 6192 Coniston House from 8am on 23/05/18 for approx. 9 hours for essential repair work
Fearnley House 1-132
Vestry Road 76-112
Planned shutdown of heating and hot water service 08/05/2018 22/05/2018 There will be an interruption to your heating and hot water service from 8am 22/05/18 for approximately 9 hours for essential maintenance works

Update 17/05/2018 shutdown has been cancelled as the issue has been resolved. Apologies for any inconvenience this may have caused.
Taplow 1-215
Northchurch 1-76
Planned shutdown of hot water service 08/05/2018 22/05/2018 There will be an interruption to your hot water service from 9am 22/05/18 for approximately 4 hours for essential maintenance works
Quedgeley Court 1-36 Planned shutdown of heating and hot water service 08/05/2018 22/05/2018 Some properties will have an interruption to heating and hot water services from 8am 22/05/18 for approximately 5 hours for essential maintenance works
Falcon Point 43-56 Planned Electrical Shutdown 08/05/2018 22/05/2018 There will be an interruption to your electrical supply affecting internal and communal electrics from 9am on 22/05/18 for approximately 3 hours for essential maintenance works
Falcon Point 73-84 Planned Electrical Shutdown 08/05/2018 22/05/2018 There will be an interruption to your electrical supply affecting internal and communal electrics from 1pm on 22/05/18 for approximately 3 hours for essential maintenance works
Brookstone Court 1-65 Planned shutdown of lift 2001 04/05/2018 14/06/2018 There will be an interruption to the service of lift 2001 Brookstone Court from 8am on 21/05/18 for approximately 16 days for essential repair work.

Due to unforeseen circumstances the start date has changed to 29/05/2018 and the return to service date has changed to the 14/06/2018. Apologies for any inconvenience caused.
Dalwood Street 9-19
Sedgmoor Place 20-114, 138-148
Havil Street 21-157, 165, 171, 175, 179,183
Planned shutdown of heating and hot water service 03/05/2018 25/05/2018 There will be an interruption to your heating and hot water service from 9am 17/05/18 for approximately 4 hours for essential maintenance works

Update 11/05/18 due to unforeseen circumstance the shutdown has now been re scheduled to take place from 9am on the 25/05/18.
Tissington Court 1-72 Planned shutdown of hot water service 27/04/2018 22/05/2018 There will be an interruption to your hot water service from 9am 11/05/18 for approximately 3 hours for essential maintenance works

Update 11/05/2018 due to unforeseen circumstance today shutdown has been re scheduled to now take place from 9am on the 22/05/18 for approximately 3 hours
Aberfeldy House 1-155 Planned shutdown of lift 4100 23/04/2018 25/05/2018 There will be an interruption to the service of lift 4100 from 8am on 08/05/2018 for approximately 16 days for essential repair work
107 Chandler Way 1-9 Lift 6045 out of service 28/07/2017 TBC Contractors to attend and investigate.

Update: 03/08/17 Contractors are still investigating.

Update: 17/08/17 Due to extensive works needed lift 6045 will be out of service until further notice

Update 18/01/2018: We are still working hard to restore the lift, however we expect the lift will be out of service for a further 6 months
Calypso Crescent Lift 6043 out of service 19/07/2017 TBC Contractors to attend and investigate.

Update: 03/08/17 Contractors are still investigating.

Update: 17/08/17 Due to extensive works needed, lift 6043 will be out of service until further notice

Update 18/01/2018: We are still working hard to restore the lift, however we expect the lift will be out of service for a further 6 months

Page last updated: 24 May 2018 18:44