Communal breakdowns

This page is updated regularly with planned and unplanned outages on our estates. All times quoted are indicative and actual return to service times and dates may change.

The decision has been made to change the communal heating system over to winter mode borough wide in phases on 29/09/2022 and 30/09/2022. This is due to the outside temperatures dropping below 17°C in the day and below 10°C in the evening for five consecutive days.

If your issue is not listed here, find out how to report a repair.

Page last updated: 06 October 2022 01:46

Current outages listing
Block name Outage description Date reported Estimated return to service Status
Dighton Court 1-54
Hillingdon Street 81-127
Planned shutdown of heating service 05/10/2022 18/10/2022 There will be an interruption to the heating service to your block from 9am on 18/10/22 for approximately 8 hours for essential maintenance work.
Danesfield 1-31 Loss of heating and hot water service 05/10/2022 05/10/2022 Contractors to attend and investigate.

Returned to service 05/10/2022 please allow approximately 2 hours from 2pm for service to be fully operational
Gayhurst 145-162 Loss of hot water service 05/10/2022 05/10/2022 Contractors to attend and investigate

Returned to service 05/10/2022 please allow approximately 2 hours from 2pm for service to be fully operational
Egret House 1-18 Planned shutdown of secondary water service 05/10/2022 19/10/2022 There will be an interruption to your secondary water services affecting, toilets, baths/showers and wash hand basins from 9am on 19/10/22 for approximately 4 hours for planned maintenance work.
Perronet 1-90, Gaywood boiler house Fluctuating temperatures affecting heating and hot water services 05/10/2022 06/10/2022 On 06/10/22 the communal boiler will undergo commissioning/testing after the flue renewal. This means you will experience both low temperatures and high temperatures to heating and hot water services throughout the day.

These works are to ensure the system is ready for when temperatures drop and when the boiler house is needed at full operation.
Acorn Estate Planned shutdown of heating and hot water service 05/10/2022 19/10/2022 There will be an interruption to the heating and hot water service to your block from 8am on 19/10/22 for approximately 10 hours for essential maintenance works
Regina Point, Renforth Street 1-80 Loss of heating service 05/10/2022 05/10/2022 Contractors to attend and investigate.

Returned to service 05/10/2022 please allow approximately 2 hours from 4pm for service to be fully operational
Livingstone House 1-45 Loss of heating and hot water service 05/10/2022 TBC Contractors to attend and investigate.

Update 05/10/22 @ 4pm Repairs to your hot water are still on going and we are working hard on restoring your service as soon as possible.
Tissington Estate Loss of heating and hot water services 05/10/2022 05/10/2022 Contractors to attend and investigate.

Returned to service 05/10/2022 please allow approximately 2 hours from 4pm for service to be fully operational
Missenden, Inville Road, 256-299 Loss of heating 05/10/2022 05/10/2022 Contractors to attend and investigate

Returned to service
Latimer, Beaconsfield Road, 1-61 Loss of heating 05/10/2022 05/10/2022 Contractors to attend and investigate. Returned to service 05/10/2022 please allow approximately 2 hours from 21:30pm for service to be fully operational.
Studland, Portland Street 1-54(C) . Loss of heating service 05/10/2022 TBC Contractors to attend and investigate.
Harold Estate 1-50 Urgent shutdown of mains water service 04/10/2022 06/10/2022 There will be an interruption to the mains water services to your block affecting the drinking water supply from 9am on 06/10/22 for approximately 4 hours for urgent maintenance work.
Vestry Road 116-142
Lettsom TRA Hall
Vestry Road 114 TRA Hall
McNeil Road 62-92
Pembury House 1-16
Planned shutdown of heating and hot water services 04/10/2022 18/10/2022 There will be an interruption to the heating and hot water service to your block from 8am on 18/10/22 for approximately 10 hours for essential maintenance work.
Wolverton 152-175 Loss of heating 04/10/2022 04/10/2022 Returned to service 04/10/2022 please allow approximately 2 hours from 2pm for service to be fully operational
Dalwood Street 9-19 Loss of hot water service 04/10/2022 04/10/2022 Contractors to attend and investigate

Returned to service 04/10/2022 please allow approximately 2 hours from 2pm for service to be fully operational
Latimer 1-61 Loss of heating service 04/10/2022 04/10/2022 Contractors to attend and investigate

Returned to service 04/10/2022 please allow approximately 2 hours from 2pm for service to be fully operational
Sedgmoor Place 118-124 Loss of heating and hot water 04/10/2022 04/10/2022 Contractors to attend and investigate.

Returned to service 04/10/2022 please allow approximately 2 hours from 2pm for service to be fully operational
Regina Point 1-80 Planned shutdown of secondary water service 04/10/2022 18/10/2022 There will be an interruption to your secondary water services affecting, toilets, baths/showers and wash hand basins from 9am on 18/10/22 for approximately 4 hours for planned maintenance works.
Newington Butts 119-129 Loss of heating services 04/10/2022 04/10/2022 Contractors to attend and investigate

Returned to service 04/10/2022 please allow approximately 2 hours from 6pm for service to be fully operational
Belham Walk 1-39(C). Loss of hot water service 04/10/2022 05/10/2022 Contractors to attend and investigate. Returned to service 05/10/2022 please allow approximately 2 hours from 7:10am for service to be fully operational.
Marvell House 1-45 Lift 6137 out of service 04/10/2022 05/10/2022 Repairs required

Returned to service 05/10/2022
Marden Square 2-185 Planned shutdown of hot water service 03/10/2022 17/10/2022 There will be an interruption to the hot water service to your block from 9am on 17/10/22 for approximately 4 hours for essential maintenance work.
Sidmouth House 1-51 Planned shutdown of secondary water service 03/10/2022 17/10/2022 There will be an interruption to your secondary water services affecting, toilets, baths/showers and wash hand basins from 9am on 17/10/22 for approximately 4 hours for planned maintenance works.
Oak Court 1-35
Blackthorne Court 1-31
Palm COurt 1-33
Rowan Court 1-25
Planned shutdown of heating and hot water service 03/10/2022 17/10/2022 There will be an interruption to the heating and hot water service to your block from 8am on 17/10/22 for approximately 9 hours for essential maintenance work.
Ravenstone 1-81 Loss of heating and hot water service 03/10/2022 TBC Contractor to attend and investigate
Millender Walk 1-78 Loss of hot water service 02/10/2022 03/10/2022 Contractor to attend and investigate

Update 03/10/22 @ 4pm Repairs to your hot water are still on going and we are working hard on restoring your service as soon as possible.

Returned to service 03/10/2022 please allow approximately 2 hours from 6:45pm for service to be fully operational.
Cossall Estate
Cossall SHU
Queens Road 90 SHU
Loss of heating and hot water service 30/09/2022 TBC Contractors to attend and investigate.
Bishopsmead 1-38 Loss of heating service 30/09/2022 TBC Contractors to attend and investigate.

Update 30/09/22 @ 4pm Repairs to your hot water are still on going and we are working hard on restoring your service as soon as possible
Pelier Street 1-19
John Ruskin Street 26-40
Langdale Close 20-28
Planned shutdown of heating and hot water 29/09/2022 13/10/2022 There will be an interruption to the heating and hot water service to your block from 9am on 13/10/22 for approximately 8 hours for essential maintenance work.
Barset Estate
Barset SHU 65-123
Planned shutdown of hot water service 29/09/2022 13/10/2022 There will be an interruption to the hot water service to your block from 8am on 13/10/22 for approximately 10 hours for essential maintenance work.
Latimer 1-141
Emberton 1-35
Danesfield 1-31
Calverton 1-31
Planned shutdown of hot water service 29/09/2022 10/10/2022 There will be an interruption to the hot water service to your block from 9am on 10/10/22 for approximately 4 hours for essential maintenance work.
Southey House 1-38 Planned shutdown of secondary water service 29/09/2022 10/10/2022 There will be an interruption to your secondary water services affecting, toilets, baths/showers and wash hand basins from 9am on 10/10/22 for approximately 4 hours for planned maintenance works.
Egret House 1-18 Loss of hot water service 29/09/2022 TBC Contractors to attend and investigate.

Update 29/09/22 @ 4pm Repairs to your hot water are still on going and we are working hard on restoring your service as soon as possible
Barlow Estate Planned shutdown of heating service 28/09/2022 12/10/2022 There will be an interruption to the heating service to your block from 9am on 12/10/22 for approximately 6 hours for essential maintenance work.
Amina Way 1-144 Planned shutdown of hot water service 27/09/2022 11/10/2022 There will be an interruption to the hot water service to your block from 9am on 11/10/22 for approximately 4 hours for essential maintenance work.
D’Eynsford Estate Planned shutdown of heating and hot water services 27/09/2022 11/10/2022 There will be an interruption to the heating and hot water service to your block from 8am on 11/10/22 for approximately 10 hours for essential maintenance work.
Crane House 1-70 Planned shutdown of heating and hot water services 27/09/2022 11/10/2022 There will be an interruption to the heating and hot water service to your block from 8am on 11/10/22 for approximately 10 hours for essential maintenance work.
Stephenson House 1-25 Planned shutdown of secondary water service 27/09/2022 11/10/2022 There will be an interruption to your secondary water services affecting, toilets, baths/showers and wash hand basins from 9am on 11/10/22 for approximately 4 hours for planned maintenance works.
Trafalgar House 1-62 Planned shutdown of secondary water service 27/09/2022 11/10/2022 There will be an interruption to your secondary water services affecting, toilets, baths/showers and wash hand basins from 9am on 11/10/22 for approximately 4 hours for planned maintenance works.
Mary Datchelor Close 39-62 Loss of hot water service 27/09/2022 TBC Contractors to attend and investigate.

Update 27/09/22 @ 4pm Repairs to your hot water are still on going and we are working hard on restoring your service as soon as possible

Update 28/09/22 @ 4pm Repairs to your hot water are still on going and we are working hard on restoring your service as soon as possible
Marden Square 2-185 Planned shutdown of heating service 26/09/2022 10/10/2022 There will be an interruption to the heating service to your block from 9am on 10/10/22 for approximately 8 hours for essential maintenance work.
Redman House 53-110 Loss of heating service 26/09/2022 TBC Contractors to attend and investigate
Smeaton Court 1-54 Planned shutdown of heating and hot water service 22/09/2022 06/10/2022 There will be an interruption to the heating and hot water service to your block from 8am on 06/10/22 for approximately 9 hours for essential maintenance work
Setchell Estate Planned shutdown of heating and hot water service 21/09/2022 05/10/2022 There will be an interruption to the heating and hot water service to your block from 9am on 05/10/22 for approximately 6 hours for essential maintenance work.
Lucey Way 37-71 Loss of heating 15/09/2022 TBC Contractors to attend and investigate

Update 16/09/22 @ 7am Repairs to your hot water are still on going and we are working hard on restoring your service as soon as possible
Lucey Way 37-71 Loss of hot water service 17/08/2022 TBC Contractors to attend and investigate

Page last updated: 06 October 2022 01:46

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