Communal breakdowns
This page is updated regularly with planned and unplanned outages on our estates. All times quoted are indicative and actual return to service times and dates may change.
The decision has been made to change the communal heating system over to winter mode borough wide in phases on 29/09/2022 and 30/09/2022. This is due to the outside temperatures dropping below 17°C in the day and below 10°C in the evening for five consecutive days.
If your issue is not listed here, find out how to report a repair.
Page last updated: 06 October 2022 01:46
| Block name | Outage description | Date reported | Estimated return to service | Status |
|---|---|---|---|---|
| Dighton Court 1-54
Hillingdon Street 81-127 |
Planned shutdown of heating service | 05/10/2022 | 18/10/2022 | There will be an interruption to the heating service to your block from 9am on 18/10/22 for approximately 8 hours for essential maintenance work. |
| Danesfield 1-31 | Loss of heating and hot water service | 05/10/2022 | 05/10/2022 | Contractors to attend and investigate.
Returned to service 05/10/2022 please allow approximately 2 hours from 2pm for service to be fully operational |
| Gayhurst 145-162 | Loss of hot water service | 05/10/2022 | 05/10/2022 | Contractors to attend and investigate
Returned to service 05/10/2022 please allow approximately 2 hours from 2pm for service to be fully operational |
| Egret House 1-18 | Planned shutdown of secondary water service | 05/10/2022 | 19/10/2022 | There will be an interruption to your secondary water services affecting, toilets, baths/showers and wash hand basins from 9am on 19/10/22 for approximately 4 hours for planned maintenance work. |
| Perronet 1-90, Gaywood boiler house | Fluctuating temperatures affecting heating and hot water services | 05/10/2022 | 06/10/2022 | On 06/10/22 the communal boiler will undergo commissioning/testing after the flue renewal. This means you will experience both low temperatures and high temperatures to heating and hot water services throughout the day.
These works are to ensure the system is ready for when temperatures drop and when the boiler house is needed at full operation. |
| Acorn Estate | Planned shutdown of heating and hot water service | 05/10/2022 | 19/10/2022 | There will be an interruption to the heating and hot water service to your block from 8am on 19/10/22 for approximately 10 hours for essential maintenance works |
| Regina Point, Renforth Street 1-80 | Loss of heating service | 05/10/2022 | 05/10/2022 | Contractors to attend and investigate.
Returned to service 05/10/2022 please allow approximately 2 hours from 4pm for service to be fully operational |
| Livingstone House 1-45 | Loss of heating and hot water service | 05/10/2022 | TBC | Contractors to attend and investigate.
Update 05/10/22 @ 4pm Repairs to your hot water are still on going and we are working hard on restoring your service as soon as possible. |
| Tissington Estate | Loss of heating and hot water services | 05/10/2022 | 05/10/2022 | Contractors to attend and investigate.
Returned to service 05/10/2022 please allow approximately 2 hours from 4pm for service to be fully operational |
| Missenden, Inville Road, 256-299 | Loss of heating | 05/10/2022 | 05/10/2022 | Contractors to attend and investigate
Returned to service |
| Latimer, Beaconsfield Road, 1-61 | Loss of heating | 05/10/2022 | 05/10/2022 | Contractors to attend and investigate. Returned to service 05/10/2022 please allow approximately 2 hours from 21:30pm for service to be fully operational. |
| Studland, Portland Street 1-54(C) . | Loss of heating service | 05/10/2022 | TBC | Contractors to attend and investigate. |
| Harold Estate 1-50 | Urgent shutdown of mains water service | 04/10/2022 | 06/10/2022 | There will be an interruption to the mains water services to your block affecting the drinking water supply from 9am on 06/10/22 for approximately 4 hours for urgent maintenance work. |
| Vestry Road 116-142
Lettsom TRA Hall Vestry Road 114 TRA Hall McNeil Road 62-92 Pembury House 1-16 |
Planned shutdown of heating and hot water services | 04/10/2022 | 18/10/2022 | There will be an interruption to the heating and hot water service to your block from 8am on 18/10/22 for approximately 10 hours for essential maintenance work. |
| Wolverton 152-175 | Loss of heating | 04/10/2022 | 04/10/2022 | Returned to service 04/10/2022 please allow approximately 2 hours from 2pm for service to be fully operational |
| Dalwood Street 9-19 | Loss of hot water service | 04/10/2022 | 04/10/2022 | Contractors to attend and investigate
Returned to service 04/10/2022 please allow approximately 2 hours from 2pm for service to be fully operational |
| Latimer 1-61 | Loss of heating service | 04/10/2022 | 04/10/2022 | Contractors to attend and investigate
Returned to service 04/10/2022 please allow approximately 2 hours from 2pm for service to be fully operational |
| Sedgmoor Place 118-124 | Loss of heating and hot water | 04/10/2022 | 04/10/2022 | Contractors to attend and investigate.
Returned to service 04/10/2022 please allow approximately 2 hours from 2pm for service to be fully operational |
| Regina Point 1-80 | Planned shutdown of secondary water service | 04/10/2022 | 18/10/2022 | There will be an interruption to your secondary water services affecting, toilets, baths/showers and wash hand basins from 9am on 18/10/22 for approximately 4 hours for planned maintenance works. |
| Newington Butts 119-129 | Loss of heating services | 04/10/2022 | 04/10/2022 | Contractors to attend and investigate
Returned to service 04/10/2022 please allow approximately 2 hours from 6pm for service to be fully operational |
| Belham Walk 1-39(C). | Loss of hot water service | 04/10/2022 | 05/10/2022 | Contractors to attend and investigate. Returned to service 05/10/2022 please allow approximately 2 hours from 7:10am for service to be fully operational. |
| Marvell House 1-45 | Lift 6137 out of service | 04/10/2022 | 05/10/2022 | Repairs required
Returned to service 05/10/2022 |
| Marden Square 2-185 | Planned shutdown of hot water service | 03/10/2022 | 17/10/2022 | There will be an interruption to the hot water service to your block from 9am on 17/10/22 for approximately 4 hours for essential maintenance work. |
| Sidmouth House 1-51 | Planned shutdown of secondary water service | 03/10/2022 | 17/10/2022 | There will be an interruption to your secondary water services affecting, toilets, baths/showers and wash hand basins from 9am on 17/10/22 for approximately 4 hours for planned maintenance works. |
| Oak Court 1-35
Blackthorne Court 1-31 Palm COurt 1-33 Rowan Court 1-25 |
Planned shutdown of heating and hot water service | 03/10/2022 | 17/10/2022 | There will be an interruption to the heating and hot water service to your block from 8am on 17/10/22 for approximately 9 hours for essential maintenance work. |
| Ravenstone 1-81 | Loss of heating and hot water service | 03/10/2022 | TBC | Contractor to attend and investigate |
| Millender Walk 1-78 | Loss of hot water service | 02/10/2022 | 03/10/2022 | Contractor to attend and investigate
Update 03/10/22 @ 4pm Repairs to your hot water are still on going and we are working hard on restoring your service as soon as possible. Returned to service 03/10/2022 please allow approximately 2 hours from 6:45pm for service to be fully operational. |
| Cossall Estate
Cossall SHU Queens Road 90 SHU |
Loss of heating and hot water service | 30/09/2022 | TBC | Contractors to attend and investigate. |
| Bishopsmead 1-38 | Loss of heating service | 30/09/2022 | TBC | Contractors to attend and investigate.
Update 30/09/22 @ 4pm Repairs to your hot water are still on going and we are working hard on restoring your service as soon as possible |
| Pelier Street 1-19
John Ruskin Street 26-40 Langdale Close 20-28 |
Planned shutdown of heating and hot water | 29/09/2022 | 13/10/2022 | There will be an interruption to the heating and hot water service to your block from 9am on 13/10/22 for approximately 8 hours for essential maintenance work. |
| Barset Estate
Barset SHU 65-123 |
Planned shutdown of hot water service | 29/09/2022 | 13/10/2022 | There will be an interruption to the hot water service to your block from 8am on 13/10/22 for approximately 10 hours for essential maintenance work. |
| Latimer 1-141
Emberton 1-35 Danesfield 1-31 Calverton 1-31 |
Planned shutdown of hot water service | 29/09/2022 | 10/10/2022 | There will be an interruption to the hot water service to your block from 9am on 10/10/22 for approximately 4 hours for essential maintenance work. |
| Southey House 1-38 | Planned shutdown of secondary water service | 29/09/2022 | 10/10/2022 | There will be an interruption to your secondary water services affecting, toilets, baths/showers and wash hand basins from 9am on 10/10/22 for approximately 4 hours for planned maintenance works. |
| Egret House 1-18 | Loss of hot water service | 29/09/2022 | TBC | Contractors to attend and investigate.
Update 29/09/22 @ 4pm Repairs to your hot water are still on going and we are working hard on restoring your service as soon as possible |
| Barlow Estate | Planned shutdown of heating service | 28/09/2022 | 12/10/2022 | There will be an interruption to the heating service to your block from 9am on 12/10/22 for approximately 6 hours for essential maintenance work. |
| Amina Way 1-144 | Planned shutdown of hot water service | 27/09/2022 | 11/10/2022 | There will be an interruption to the hot water service to your block from 9am on 11/10/22 for approximately 4 hours for essential maintenance work. |
| D’Eynsford Estate | Planned shutdown of heating and hot water services | 27/09/2022 | 11/10/2022 | There will be an interruption to the heating and hot water service to your block from 8am on 11/10/22 for approximately 10 hours for essential maintenance work. |
| Crane House 1-70 | Planned shutdown of heating and hot water services | 27/09/2022 | 11/10/2022 | There will be an interruption to the heating and hot water service to your block from 8am on 11/10/22 for approximately 10 hours for essential maintenance work. |
| Stephenson House 1-25 | Planned shutdown of secondary water service | 27/09/2022 | 11/10/2022 | There will be an interruption to your secondary water services affecting, toilets, baths/showers and wash hand basins from 9am on 11/10/22 for approximately 4 hours for planned maintenance works. |
| Trafalgar House 1-62 | Planned shutdown of secondary water service | 27/09/2022 | 11/10/2022 | There will be an interruption to your secondary water services affecting, toilets, baths/showers and wash hand basins from 9am on 11/10/22 for approximately 4 hours for planned maintenance works. |
| Mary Datchelor Close 39-62 | Loss of hot water service | 27/09/2022 | TBC | Contractors to attend and investigate.
Update 27/09/22 @ 4pm Repairs to your hot water are still on going and we are working hard on restoring your service as soon as possible Update 28/09/22 @ 4pm Repairs to your hot water are still on going and we are working hard on restoring your service as soon as possible |
| Marden Square 2-185 | Planned shutdown of heating service | 26/09/2022 | 10/10/2022 | There will be an interruption to the heating service to your block from 9am on 10/10/22 for approximately 8 hours for essential maintenance work. |
| Redman House 53-110 | Loss of heating service | 26/09/2022 | TBC | Contractors to attend and investigate |
| Smeaton Court 1-54 | Planned shutdown of heating and hot water service | 22/09/2022 | 06/10/2022 | There will be an interruption to the heating and hot water service to your block from 8am on 06/10/22 for approximately 9 hours for essential maintenance work |
| Setchell Estate | Planned shutdown of heating and hot water service | 21/09/2022 | 05/10/2022 | There will be an interruption to the heating and hot water service to your block from 9am on 05/10/22 for approximately 6 hours for essential maintenance work. |
| Lucey Way 37-71 | Loss of heating | 15/09/2022 | TBC | Contractors to attend and investigate
Update 16/09/22 @ 7am Repairs to your hot water are still on going and we are working hard on restoring your service as soon as possible |
| Lucey Way 37-71 | Loss of hot water service | 17/08/2022 | TBC | Contractors to attend and investigate |
Page last updated: 06 October 2022 01:46
