Safe Steps community app

Developing the initial design - July 2020

This month we have been working with key stakeholders to receive feedback on our initial designs of the app. We've been able to share these with representatives from frontlines services who will be involved in the pilot of the app, services we will be refer onwards to, and representatives of domiciliary care providers. From these sharing sessions, we've received back crucial, interesting, and largely positive feedback, which has influenced our principles to cover in our re-design period before entering development.

There has also been significant progress on the behind the scenes work on the project, making sure that our Information Governance teams are involved in discussions over data sharing in the app. There have been many changes in the relationships between the different services in light of our current environment, and so keeping on top of these changing relationships is essential to the project’s ultimate success.

As a part of the Social Care Digital Innovation Programme, we have been receiving ongoing support from service design agency Snook. This month, we attended useful sessions on data analytics, helping identify what questions we can ask and receive answers for through Google analytics and other tools. This is helping us develop our plans for our evaluation of the project’s successes at the end of this implementation period.

Our next steps in this project will see us enter our development phase of the project, where the designs we have settled upon will become a fully functioning app. While the team at Safe Steps are working on that, we will accelerate the work we are doing with our initial pilot users to make sure we all know what we need to do to make the rollout a success.

Page last updated: 14 December 2020