Problems paying your rent

If you've been affected by the COVID-19 outbreak and can't pay your rent, please use the button below to contact us and we'll contact you to discuss how we can help, or call us on 020 7525 1317

Council tenants - Tell us about the impact COVID-19 has had on your rent payments

If you're having problems applying for benefits you can refer yourself to our Local Support Team.

If you are having short term financial problems, you can apply for emergency support.

If you’re on a low income, you may be entitled to Housing Benefit, Universal Credit or a Discretionary Housing Payment to help you with your rent payments. 

London Mutual Credit Union offer a range of affordable financial products such as loans to Southwark residents.

You can also get free advice on managing your debt from Step Change, or Citizens Advice

Please contact us if:

  • you’ve received a letter about your rent arrears
  • you’ve received a Notice of Seeking Possession, Notice to Quit or Notice to Terminate
  • we’ve started either legal proceedings or eviction action

Please use the button below to contact us if you've not been affected by the COVID-19 outbreak and you’re having problems paying your rent.

Contact us now

Page last updated: 04 November 2020

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