COVID-19 rapid testing (if you don’t have symptoms)

If you can’t work from home or you’re a key worker you can now book a rapid COVID-19 test if you don’t have symptoms.


Keep Southwark Safe

Waste collection services update - impacts of COVID-19

  • most household collection services are operating on the normal collection dates, although a small number of recycling and organic waste collections may take place on the following day as crews catch up outstanding work.  Please wait until the day after your normal collection before reporting a missed collection
  • please help by making sure you put the right waste into the right bin.  Clean recyclable material must go into the recycling bin (please flatten large items to take up less space) but these bins cannot be used for general waste.  It will take longer than usual to clear contaminated recycling bins
  • the bulky waste collection service is currently suspended, but completion of overdue collections is expected to start in the week commencing 25 January 2021
  • the recycling centre remains open but you will need to book an appointment.  Please check our website for COVID-19 precautions that are in place

You can find out more details of impacts and changes to services on the waste collection services  update page. 

Bulky waste collections

We have suspended new bulky waste collection bookings until further notice.

This is due to reduced staffing levels as a result of sickness absence arising from COVID-19 cases.  We will restore the service as soon as possible, and will provide updates on our website as the situation changes. 

Please refer to our coronavirus waste collections page for updates on our services.  We are working to restore the service as soon as possible.  If you already have a bulky waste collection booked we expect to be completing your collection as soon as possible, and we will update you directly.

If you no longer need a collection we can issue a full refund and cancel your booking completely.  To obtain a refund please email Environment Customer Services with details.  Please include your email booking confirmation and address details so we can find the transaction and process a refund.  If you later require a collection, you would need to re-book.

Page last updated: 14 January 2021

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