Bulky waste collections

If you are a Southwark resident, we can collect large household items from your home. This includes items such as old furniture or fridges and other larger household items which cannot be placed in normal household waste bins. 

We charge £25 for collecting up to 10 items and there are no concessions available for this service. You will need to pay by credit or debit card during the online booking process. You must select the items you wish to be collected as part of your booking.

The service does not include:

  • Industrial waste such as car parts, or waste from any business
  • Construction waste, rubble, soil, tiles, concrete or similar materials
  • Any item over 2 metres in size, or which is too heavy to be safely lifted or transported
  • Hazardous wastes (eg chemicals, or asbestos) or waste which cannot be safely handled and transported (eg because of sharp edges or protruding nails)

Please note the following requirements for all collections:

  • Only listed bulky items can be collected - a maximum of 10 items
  • You must present your items outside your home
  • Items must be left at ground floor level for collection - not on landings, balconies or basements
  • Items must be accessible and visible so our crew can find and access them – not in back gardens, bin stores, garages, behind security gates or similar

If you do not comply with the service requirements, we will not be able to collect your waste items. If you have questions about the service, or what items can be collected please contact our customer services team at environment@southwark.gov.uk.

All collections are contactless – we cannot arrange in advance to meet you to collect your items.

Check what we can collect

Please check the list of items we can collect before making a booking.

If it’s not on the list, we will not take it.

 Book a collection

More information

You can only request that we collect bulky waste from your own household. We don’t provide this service for:

  • businesses
  • households outside of Southwark
  • landlords and property managers
  • collection of hazardous waste

What happens after you make your booking

Once you've completed your online booking and payment:

  • we'll send you a confirmation email with your collection date and reference number
  • we'll arrange the collection on your chosen day
  • you will have to leave the items at the agreed location by 6am on the collection date
  • on the day, we'll collect the items specified in your booking

Make changes or cancel your booking

You can’t make changes to your bulky waste collection request (eg alter the number of items) after the booking is confirmed. You can cancel the booking at any time but the fee is non-refundable. This is because vehicles and crews are allocated to each collection at the time of booking and there is a cost to the council.

Cancel a collection

If your bulky waste hasn't been collected

If your bulky waste collection was missed, you can use the form below to let us know. Please be advised that collections take place between 6am and 4pm.

Please do not report a missed collection until after 4pm on the day of your collection

Report a missed collection

Don’t dump your waste!

It is illegal to dump bulky items or any other rubbish on public land and you could face a fine or imprisonment

Report dumped waste online now to make sure it is cleared and investigated quickly.

Other ways to dispose of your waste:

Page last updated: 26 July 2022

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