Global IT issues affecting online forms and systems

We are currently impacted by the global IT issues. As a result, a number of systems are affected including the majority of our online forms. We apologise for any inconvenience caused.

Cycle parking and security

Bicycle hangars

We are installing ‘Bicycle hangars’ (secure bicycle parking units) in all areas around Southwark. The unit provides secure undercover on-street parking for 6 bicycles, about half the space a car would occupy. Bike hangars are designed to provide a secure on-street cycle parking solution and can only be accessed by a member using a key. They encourage cycling by providing a safe parking place to individuals who would otherwise be put off owning and using a bike in Southwark.

Bicycle hangar
Bicycle hangar installation

Existing bike hangars in Southwark

From 19 August 2024, Cyclehoop and Falco will transfer management and maintenance of borough owned bicycle hangars to us.

All subscribers who do not opt out of this change as notified, will be contacted shortly by the council to sign up to our online cycle hangar system. You will be able to update contact and payment details, as well as sign our terms and conditions.

If you'd like to enquire about renting a space in an existing bike hangar, contact the Cycle Hangar Team by emailing for more information. Alternatively, you can add your name to the waiting list for an existing hangar.

When a space becomes available you will be contacted via email with an offer letter. You will be asked to review our terms and conditions (PDF, 211kb) and Bike Theft Policy (PDF, 134kb) before accepting the space

New bike hangar application

If all spaces are allocated or there are no hangars currently in your area, you may apply to have your location added to the register of potential future bike hangar locations. You can log a request for new bike hangar locations by putting a pin on our mapping system.

Once submitted, this will go onto our register for assessment and prioritising. To support your local installation, you can gather support when people “like” the location on the map.

All requests previously received have been moved across to the new system, so if you've already made a request you should be able to find it and like it.

As you can imagine, there is a high demand for bike hangars in Southwark. As a result, we will be prioritising locations based on a number of factors including length of waiting lists, availability of public transport and the number of people who have requested a new hangar in the area. Unfortunately, we are unable to provide an accurate timescale of when your request will be considered, but we will update you when the hangar location you have requested is being looked at.

You can also apply for bike hangars through our Cleaner Greener Safer (CGS) and Devolved Highway Budget (DHB) schemes and hangars approved through this process will not be subject to the usual prioritisation. Find more information on these funding programmes.

Page last updated: 15 July 2024


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