Global IT issues affecting online forms and systems

We are currently impacted by the global IT issues. As a result, a number of systems are affected including the majority of our online forms. We apologise for any inconvenience caused.

Business networks and BIDs

Business Improvement District (BIDs) Privacy Notice

The proper handling of personal information is very important to the delivery of our services.

To make sure that we treat personal information correctly, we aim to meet in full the requirements of data protection law.

This privacy notice has therefore been produced to explain as clearly as possible how we process your personal data.

Why we collect your personal information

Southwark Council Business Improvement Districts department is part of Exchequer Services and is responsible for the billing, collection and recovery of Business Improvement District (BIDS) levies.

We're required to collect BIDS in line with legislation outlined in:

  • Business Improvement Districts (England) Regulations 2004

How we use your information

Information held by Southwark Council BIDs department is used to identify businesses that are liable to pay the BID levy.

Information held on our BIDs database may also be used to help in the collection & recovery of Business Rates.

Who has access to your data?

The information we hold is also shared with:

  • our contractual BID Companies
  • external Enforcement Agents
  • Camberwell Green Magistrates Court
  • external Auditors
  • IT and software providers

Occasionally, your information may be accessed by contracted IT providers. Access by IT providers will only be for reasons of technical support, and any viewing of data will be incidental to this.

Your data protection rights

In relation to your personal data, you have the right to:

  • be informed about the collection and use of your data
  • obtain access to your data
  • have any inaccurate or incomplete data rectified
  • have personal data erased in specific circumstances
  • restrict processing of data in specific circumstances
  • object to processing of your data in certain circumstances

You also have a right to make a complaint about our handling of your personal data to the Information Commissioner's Office.

More information

If you’d like to know more about the information we hold, or the way we use it, email or write to:

Data Protection Officer
PO Box 68763
London, SE1P 4DJ

More information about data protection law and how it applies to you can be found on the Information Commissioner's Office website.

Page last updated: 20 November 2023

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