Advice about homelessness
We offer support and help whether you're homeless or worried about becoming homeless.
From 3 April 2018 the Homelessness Reduction Act 2017 came into force. The act puts a legal duty on councils to offer more support to a wider range of people who are homeless or threatened with homelessness - and to intervene earlier.
Festive opening times
Please check the opening times for the service (pdf, 239kb) over the festive period and winter shelter information.
If you're homeless or threatened with homelessness, we can help. We'll always try to prevent you from becoming homeless in the first instance.
If staying in your current home isn't an option, we can help you look for a new home or other alternatives. Living in London is expensive and can be difficult. To find out where you could afford to live use the London rents map or House price calculator.
We also offer services to help if you're experiencing domestic abuse.
You can search our online assessment for more information about organisations and services relating to housing problems and homelessness.
Page last updated: 11 December 2018