Your username is your Southwark email address as entered on the Employee Self-Service (ESS/SAP).

You can reset your password by clicking on Forgotten your username or password? on the login screen.

Email support@learningpool.com or call 0845 074 4114 for further support.

Note that your account will be automatically created up to 5 working days after your start date.

Your username is your Southwark email address as entered on the Employee Self-Service (ESS/SAP).

On your first login, use the password Welcome1 (case sensitive). You will then be prompted to change this to your own.

You must first submit a new account request form.

• click on Create new account/Support on the login page

• click on Create new account

• fill the form in full

• confirm your email address via the email sent to you

The Learning and Development Team will review your form and aim to respond within 72 hours.