If you're at risk of being homeless

If you disagree with our decision about your homeless application, you can ask us to review it. 

You can ask for a review of our decision if:

• we decide that you are not homeless or at risk of homelessness or are intentionally homeless
• we decide we do not have to help you because of your immigration or legal status
• we decide we don't have to help you with housing
• you think the housing you're offered is not suitable
• you disagree with the housing plan
• we decide you have not taken the steps you were meant to in your housing plan
• we decide you are not a priority need
• we've referred you to another council and they accept they must help you – depending on when we referred you
• we've decided we no longer have to help you because you've deliberately and unreasonably refused to cooperate – if you are homeless, eligible for help, in priority need and not intentionally homeless

Other decisions we review

You can also request a review of decisions we've made about your Housing Register or Local Lettings Plan application. This includes: 

• decisions about the facts of your case that affect whether we allocate housing to you
• if we decide you're not eligible to join the housing register