MySouthwark service points

Our service points (formerly known as One stop shops) offers advice and information Monday to Friday, 9am to 5pm.

You'll be required to book an appointment to access most services. Use the online form to book an appointment or visit your nearest service point.

Book an appointment

Cancel or rearrange appointment

We offer:

  • 30 minutes to 1 hour appointments - for complex enquiries about Council Tax and Housing Benefit
  • 15 minute fast track service appointments - for document submission and general enquiries regarding Council Tax, Housing Benefit or Blue Badge applications
Remember to bring your booking reference and any relevant documents with you to the appointment

If you require housing advice, speak directly to your Resident or Income Officer.

You can find out who your Resident or Income Officer is and their contact details by using In My Area or by logging into your MySouthwark account

Page last updated: 04 February 2019