Global IT issues affecting online forms and systems

We are currently impacted by the global IT issues. As a result, a number of systems are affected including the majority of our online forms. We apologise for any inconvenience caused.

Empty homes review

You may have recently received a review letter about the occupancy status of your property. In support of the Government’s initiative to tackle the shortfall in national housing, we are currently undertaking a review of empty Council Tax properties. Please follow the link below to update the property records for your address.

The review is being managed on behalf of the council by Capacitygrid. Capacitygrid’s contact details are on your review letter.

Completing the review

It will take 5 to 10 minutes to complete, and you will need the passcode numbers on your review letter.

Complete the empty homes review form

Lost your review letter

Please telephone Capacitygrid on 0300 303 2076. Lines are open between 9am and 5pm Monday to Friday.

Data privacy statement

We process your personal data to provide you with statutory services. We may share information provided with other bodies responsible for auditing or administering public funds, law enforcement agencies, or undertake local anti-fraud initiatives, to prevent and detect fraud or money laundering.

If you provide false or inaccurate information and fraud is identified, we may pass details to fraud prevention agencies to prevent more fraud and money laundering.

More information about fraud

We'll process your personal information under the relevant data protection legislation. We may share your data without your consent, where it’s lawful to do so.

More information about data protection

Page last updated: 26 June 2024

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