Get election ready

The UK General Election is on 4 July. 
Register to vote by 18 June.
If you need to vote by post, you must apply to do this by 5pm on 19 June.
You need valid photo ID to vote in person. If you don’t have valid ID, apply by 5pm on 26 June for a Voter Authority Certificate.  
Find out more about voting and elections in Southwark

Adult social care complaints and compliments

Getting started

Before making a complaint you may consider talking to the team who provided the service because sometimes they will be best-placed to correct things quickly.

If you need our help, we will

  • provide you with options for how to resolve your concern, where there are opportunities to do so
  • explain the process to you and keep you updated
  • give you extra information about others who might be able to help

You can contact us in the following ways:

  • using the online form
  • emailing sscomplaints@southwark.gov.uk
  • you can write to us, if you prefer, here:

    Social Care and Education Complaints
    FREEPOST RTFL-XAZG-ZRTU
    PO Box 64529
    160 Tooley Street
    London
    SE1P 5LX

If you want to talk over your options, or need some extra help, please do phone us on 020 7525 3977. It is our aim to both represent you, and to support the services in responding to you.

In all cases, it is helpful if you tell us what you would like to happen.

And please include the names of relevant officers and teams if you have them, and any relevant dates or approximate dates.

Before you do, there is more information in the following chapters.

Page last updated: 23 May 2024

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