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Waste collection services update

All services are currently operating normally, although unusually high levels of waste have resulted in some collections being slightly delayed.

  • communal Services (refuse and recycling) are generally operating normally, but high volumes of waste have meant that small numbers of collections may be carried into the following day
  • refuse & recycling kerbside services (green and blue bins) are operating as normal and collecting on the usual scheduled dates
  • organic waste collections (brown food and garden waste bins) are operating as normal and collecting on the usual scheduled dates


The use of some temporary crews has resulted in a higher level of missed collections than usual over the last 1 to 2 weeks.  Please report a missed collection on the reporting a missed collection page if your collection has not been completed by the end of the working day when it was due (ie after 4pm).

Food waste collections

We collect food waste free of charge from street level properties with space to store their own bin.  Some flats are also included in the service, and we hope to make this service available more widely to more flats from 2020.

You can use your food waste collection for:

  • meat fish and bones (cooked or raw)
  • fruit and vegetables
  • bread, rice and pasta
  • eggs and dairy products
  • tea bags & coffee grounds
  • plate scrapings

Find out more about recycling food waste

If your home is eligible for a food waste collection, you should already have a food waste container, and details of your collection days. 

Find out more about your collection days and the services you receive

If you need to order a food waste container, you can use our online form to order one free of charge.

Page last updated: 14 November 2019

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