Global IT issues affecting online forms and systems

We are currently impacted by the global IT issues. As a result, a number of systems are affected including the majority of our online forms. We apologise for any inconvenience caused.

Other welfare benefits

If you’re housebound or have a vulnerable person in your household, we can check that you and your household are getting all the welfare benefits you're entitled to and help you make a claim.

We're getting lots of customers needing help and we're prioritising those affected by the pandemic. Thank you for your patience and understanding.

You  can still speak to a member of our team if you need advice. The Local Support Team telephone number is 020 7525 2434.

Request help with your benefits

Southwark Local Support team provides emergency support to vulnerable people (including severely disabled people), who are facing severe financial hardship.

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Page last updated: 25 May 2023


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