Leaseholders and freeholders in Southwark can now see and download their service charge information online thanks to a pioneering new service.
Southwark Council has more than 18,000 leaseholders and freeholders who pay towards estate services like lifts, lighting in shared areas, and grounds maintenance.
Now they can all go online and see a detailed breakdown of their charges for 2024/25.
It is part of the council’s Good Landlord work to be more open with residents, and believed to be the first time this has been offered by any council in the country.
If you are a leaseholder or freeholder and would like to see your service charges online please log onto MySouthwark and look at your account. If you don’t have an account, it’s quick and simple to set one up.
Cllr Michael Situ, Southwark Council’s Cabinet Member for Council Homes, said: “We’re working to become a good landlord and to provide a good service to leaseholders and freeholders.
“Our pioneering new online service will make it simpler for leaseholders and freeholders to check their charges.
“Anyone can now use their smartphone or computer to see what they owe, plan payments, and check if there are any charges they want to query or talk to us about.”
If you are a leaseholder or freeholder and would like to talk to us about your service charge for 2024/25, you can schedule an online meeting or telephone appointment.