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Planning back office

Weekly update - 18 October 2019

This week has seen the team finish the first sprint and was focused on both design and technical activities, as we work towards building up our service prototypes.

What happened this week?

Some of the activities covered by the team this week include:

Ongoing user research and testing 

BoPS wn3

On Thursday, Michelle headed off to Waltham Forest Council to spend a few hours with their validation team and a case officer within their planning department.

Designing and iterating clickable prototypes

Applying feedback from testing to both the workflow / task management, application overview and report screens. We are also building out the report screens to explore how it might look for full householder applications and for certificates of lawfulness.

Continuing user recruitment

Following a big user recruitment push last week, responses from planning teams are now coming back in with dates and times for further user testing sessions over the next few weeks. We have now confirmed sessions with 16 people from 8 different councils including Coventry City Council, North West Leicestershire District Council and Leeds City Council as part of our non-London testing strategy.

Speaking with Plan✕

Having conversations with Open Systems Lab on future plans for potentially using Plan✕ and its data within BoPS.

Holding Show & Tell #1

Holding the project’s sprint one Show & Tell, on the planning floor at Tooley Street, to share progress from across the last two weeks.

Watch a video of Show & Tell #1

The team then spent the rest of the afternoon holding a sprint retrospective and planning sprint two activities.

Creating a proof of concept API integration with Submit my Planning Application

Igor has been working on a coded proof of concept to begin understanding how we might be able to integrate with Hackney Council’s ‘Submit my Planning Application’ to retrieve data from any planning applications submitted through this.

What’s next?

Next week, the team is planning on:

  • Continuing user testing, with confirmed sessions with Redbridge Council and Leeds City Council

  • Applying any feedback received to our prototypes for the next sessions

  • Revisiting our hypotheses to ensure we are testing the right things


Boris, Graeme, Igor, Jack, Martyn and Michelle.

Page last updated: 01 December 2020

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