Report a problem with a rented garage
Inform the council if there is a problem with your rented garage.
You can contact us if there is a problem with your rented garage such as repairs, lost keys, break-ins or antisocial behaviour.
There are two ways to report a garage repair.
If your garage is part of your home and is paid for as part of your rent or service charge, or if your garage is affected by a leak from properties above, report the repair to our Housing Repairs team using the online form below.
Otherwise, report your garage repair using the online form below. You can also call the Garages team on 020 7525 5630 between 9am and 5pm. For services outside these times, contact 0800 952 4444 or 020 7525 2600.
Lost garage keys
We do not hold spare keys for garages.
If you have lost your garage key, contact the Garages Team by calling 0207 525 5630 and choosing option four. We will arrange for the locks to be changed. There is a charge for this service; the minimum charge is £98 and the maximum charge is £250.
Break-ins to garages
If your garage has been broken into, you should inform the police immediately. You can do this online and report a crime incident on the police website.
You should also inform the Garages Team by calling 0207 525 5630 and choosing option 4.
If your garage needs to be secured, we will arrange this.
Anti-social behaviour around garages
If you need urgent help regarding antisocial behaviour, contact the police immediately. You can do this online and report antisocial behaviour on the police website.
If it is not urgent, you can inform us if there has been antisocial behaviour near your rented garage using the online form below.
Page last updated: 06 September 2023