Global IT issues affecting online forms and systems

We are currently impacted by the global IT issues. As a result, a number of systems are affected including the majority of our online forms. We apologise for any inconvenience caused.

How we use your data

The London Borough of Southwark complies with the European Union (EU) rules on handling personal data (the General Data Protection Regulation or GDPR) which came into force on 25 May 2018. The aim of the rules is to give people more say in how their personal information is used, and improve security by standardising the way organisations across the EU store and use personal information. Please follow the link for more information about the GDPR (PDF, 41kb).

The London Borough of Southwark, as the administering authority for the Scheme, is a Data Controller under the General Data Protection Regulation. This means we store, hold and manage your personal data in line with statutory requirements so we can administer your benefits. To enable us to carry out our statutory duty, we are required to share your information with certain bodies, but will only do so in limited circumstances. For more information about how we hold your data, who we share it with and what rights you have to request information from the Scheme, please download our privacy notice (PDF, 47kb).

Page last updated: 03 April 2020


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