Kinship Local Offer
Our Kinship Local Offer sets out how we will help kinship carers, to give children and young people the best possible family experience whatever the child’s legal status, needs and circumstances.
Kinship Local Offer complaints
If you are not satisfied with the service you have received from this authority, you may make a complaint via our Children’s Services’ complaints process.
Our aim is to resolve issues without the need for a formal investigation. Where this is not possible, a formal investigation will be arranged.
Email: sscomplaints@southwark.gov.uk
Or you can write to us at:
Social Care and Education complaints
FREEPOST RTFL-XAZG-ZRTU
PO Box 64529
160 Tooley Street
London
SE1P 5LX
If you want to talk over your options, or need some extra help, call the children's services complaints team on 020 7525 3977.