Global IT issues affecting online forms and systems

We are currently impacted by the global IT issues. As a result, a number of systems are affected including the majority of our online forms. We apologise for any inconvenience caused.

Transforming services for families

Southwark Troubled Families Programme

The government provides funding to local authorities through the Troubled Families programme. The 5-year programme (2015-20), allows Southwark to work with and receive funding for 3340 families over the lifetime of the programme.

The programme incentivise  local authorities and their partners to take a multi-agency approach to develop new ways of working with families to:

  • improve outcomes for the children, young people and their families
  • reduce costs for the agencies to support future service delivery

In Southwark we use this funding to deliver services to families, investing in and improving existing services. Focusing on transformation of services across the council to ensure that families receive the help they need, when they need it.

We know that families are often trying to deal with more than one problem at a time. This can make it difficult for families to get the right help and support. Although each family is different, many have issues relating to:

  • crime and anti-social behaviour
  • education, children not in school
  • worklessness, adults on out-of-work benefits
  • young people not in employment, education of training
  • problems with drugs and/or alcohol
  • physical or mental health problems
  • domestic violence and abuse
  • families at risk of homelessness or unmanaged debts
  • young children failing to thrive
  • unhealthy weight and/or malnutrition concerns

We've developed an outcomes plan (PDF, 481kb) that sets out the eligibility criteria for attachment to the programme and what we mean by ‘improved outcomes’ in Southwark.

For further information, please contact the FEH Transformation Lead, Paula Hill by email


Page last updated: 12 January 2023


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