Claim pension credit

Pension Credit is a type of benefit that gives you extra money to help with your living costs. If you are over State Pension age and are on a low income, you might be eligible. Pension Credit is separate to your State Pension.

Pension Credit tops up your income to:  

  • £182 per week or £791 per month if you are a single person over State Pension age
  • £279 a week or £1,209 per month for a couple over State Pension age

If your income is already higher than this, you might still be eligible for Pension Credit if you get benefits such as Attendance Allowance or Carers Allowance.

Claim Pension Credit to get other support

There are thousands of people in Southwark who are entitled to Pension Credit but are not claiming it. It is important to claim Pension Credit as you can then get extra support with energy bills this autumn and other benefits such as:

  • a one-off Cost of Living payment of £324 to help with the cost of living this winter
  • a £150 Warm Home Discount which is usually credited to your energy account by your energy supplier in March
  • free NHS prescriptions, dental treatment and sight tests. You can also claim help towards the cost of glasses and transport to hospital
  • a Cold Weather Payment of £25 when the average temperature in your area is 0°C or below for seven days in a row between 1 November and 31 March
  • rent/mortgage support
  • other financial support for those with disabilities and/or caring responsibilities

You can use the Government’s Pension Credit Calculator to see how much you are entitled to. You do not need to give any personal details.

How to apply for Pension Credit

Apply online for Pension Credit

You can apply online using the Government website

Apply by phone for Pension Credit

A friend or family member can call for you if you cannot use the phone.
Telephone: 0800 99 1234
Textphone: 0800 169 0133
Relay UK (if you cannot hear or speak on the phone): 18001 then 0800 99 1234
British Sign Language (BSL) video relay service if you’re on a computer or find out how to use the service on mobile or tablet
Monday to Friday, 8am to 6pm
Find out about call charges

Apply by post for Pension Credit

To apply by post, you can print out and fill in the Pension Credit claim form or call the claim line on 0800 99 1234 to request a form.

Send the filled-in claim form to the Pension Service at the address below or ask someone to do it for you.

The Pension Service 8
Post Handling Site B
WV99 1AN

Documents you will need to apply for Pension Credit

To apply for Pension Credit will need the below information for you, and your partner if you have one:

  • your National Insurance number
  • your bank account details
  • information about your income, savings, and investments (if you have any)
  • information about your state retirement pension (if you get a state retirement pension)
  • information about any other pensions (if you have another pension)
  • details of any housing costs you have (such as a mortgage, interest payments, or service charges)
  • your partner’s details (if you have a partner)

Support with applying for Pension Credit

If you would like help with your claim, there are lots of local organisations that can help you. This includes Age UK, Link Age Southwark, Time and Talents and Southwark Pensioners Centre. Please call 020 7525 5000 (select option 3) to speak to someone who can refer you for extra support.

Page last updated: 20 July 2022

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