Terms and conditions
Disclaimer
Not withstanding any changes that needed to be made due new guidance from the government or Southwark Council, Southwark Adult Learning Service (SALS) reserves the right to change or amend, at any time without prior notice, any of the course details including content, dates, times, venues, fees payable, concessions available, terms or conditions. SALS reserves the right to close or not to start any published course without prior notice.
Attendance
On signing the student declaration and learning agreement on the enrolment form, you have agreed to attend regularly and arrive punctually to class. If you fail to attend for three consecutive classes, SALS are required to withdraw you from the course. In order to fully achieve your course you must attend for at least 80% of the possible sessions. If your course is accredited and you fail to attend for 80% of the sessions you may not be entered for the examination.
Conduct
SALS reserve the right to exclude any learners on the grounds of unacceptable behaviour or where we have reason to believe that a learner is displaying COVID-19 symptoms.
Course changes
Every effort has been made to ensure that the information in this prospectus is, to the best of our knowledge, correct at the time of going to press. SALS reserves the right not to start, to close or to amalgamate courses which are non-viable, which have insufficient enrolments or where there is a change in tutor availability, location, scheduled time, a change to SALS resources accommodation, or because of changing government guidance. Where possible, suitable alternative courses will be offered on the understanding that you have the option of accepting or cancelling your learning agreement without a penalty.
Individual learning plans
As a funding requirement, all learners must complete an individual learning plan (ILP) in conjunction with their tutor.
Refunds
If we cancel a course before the start date we will give you a full refund and if we close a course after it has started we will give you a part refund. We are unable to refund your fees if you withdraw from a course, unless you are too ill to continue with your studies and have provided a doctor’s certificate. Refunds will be made to the card you paid with.
Support for learners with disabilities
Thomas Calton Centre is accessible for wheelchair users and parking is available for Blue badge holders. For more information, please contact us on 020 7358 2100.
Unique Learner Number (MIAP)
A Unique Learner Number (ULN) is a ten digit identifier which is applied to the personal learning record of all learners over the age of 14 involved in UK education or training. The number is provided by MIAP (Managing Information Across Partners). We are required by the Skills Funding Agency to attach a ULN to your learner record.
Privacy notice
As a local authority, Southwark Council uses your personal information for various reasons. This notice is explained in our corporate data privacy notice page.
Page last updated: 15 September 2020
