Global IT issues affecting online forms and systems

We are currently impacted by the global IT issues. As a result, a number of systems are affected including the majority of our online forms. We apologise for any inconvenience caused.

Pretreatment plan for COVID-19

Please read these guidance and control measures.
They need to be adhered to for your pest control visit to go ahead as planned during the COVID-19 pandemic.

If these steps are not followed then your visit may be terminated and you will have to arrange another appointment

What needs to be done?

  • Where possible residents within the property should wear a face covering whilst staff are working in your home.
  • Residents must maintain safe social distancing at all times during the visit.
  • There should be no face-to-face contact with any resident classed as vulnerable to coronavirus.
  • Where possible open windows within the work areas to allow additional ventilation.
  • Leave any doors on the route to work areas open to avoid contact (unless these are required for safety or security).
  • Where possible ensure the worksite is cleaned before the visit takes place.
  • Take everything you are likely to need for the duration of the visit into a room where you can maintain safe social distancing.

If you are to breach the social distancing requirements and/or neglect the above control measures staff may remove themselves from your home. The incident will then be reported to their line manager for further investigation.

Page last updated: 15 March 2022

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