Back Repairs Communal breakdowns Responsibilities and costs Check what repairs and costs we, council tenants, leaseholders and freeholders are responsible for. Report a repair How to report emergency and non-emergency repairs for your building or estate. Track progress. Report a leak in or from your home Report a leak, find out how to prevent leaks and what to do if you're a homeowner with a leak. Report damp and mould in your home Tell us if you have a problem with damp and mould. Find out what causes it and how we can help. Report a heating or hot water problem Servicing of heating and hot water systems in council properties. Check our troubleshooting guides. How to report a problem. Track or complain about a repair Check the progress of a repair to your home or your block. Report a missed appointment or a problem with the repair. Fix it yourself We've produced self-help guides and videos for basic repairs around the home. Our contractors What to expect. Report a contractor whose repair or behaviour is not up to standard. Book communal access for workers Book keys if an engineer needs to access your building’s boiler house, lift motor room, plant room, electrical cupboard, or roof area. Repairs action days on estates Find out about our repairs action days on estates
Responsibilities and costs Check what repairs and costs we, council tenants, leaseholders and freeholders are responsible for.
Report a repair How to report emergency and non-emergency repairs for your building or estate. Track progress.
Report a leak in or from your home Report a leak, find out how to prevent leaks and what to do if you're a homeowner with a leak.
Report damp and mould in your home Tell us if you have a problem with damp and mould. Find out what causes it and how we can help.
Report a heating or hot water problem Servicing of heating and hot water systems in council properties. Check our troubleshooting guides. How to report a problem.
Track or complain about a repair Check the progress of a repair to your home or your block. Report a missed appointment or a problem with the repair.
Book communal access for workers Book keys if an engineer needs to access your building’s boiler house, lift motor room, plant room, electrical cupboard, or roof area.
