Reporting housing repairs
Repair appointments
Most repairs will have appointments and you can choose a convenient time slot:
- morning - 8am to 1pm
- afternoon - 12pm to 6pm
- school run - 10am to 3pm
If you need to change or cancel an appointment, log into your MySouthwark account or email us at repairs@southwark.gov.uk to let us know.
When reporting a repair by email us, please give us as much information as possible about the problem your reporting.
You can help prepare for the repair by:
- clearing the area needing repair (move furniture, curtains or carpets)
- making sure you (or another adult) are at home for the entire appointment time slot
Page last updated: 17 December 2020