Global IT issues affecting online systems

We are currently impacted by the global IT issues. As a result, a number of our online systems are affected. We apologise for any inconvenience caused.

Repairs rights and responsibilities

Alterations to your property

If you wish to improve your property at your own cost (such as a new kitchen or extra sockets) you must get our permission first. We may need to inspect the work afterwards to make sure standards have been met.

If you're a council tenant, you should email repairs@southwark.gov.uk to request permission.

If you're a leaseholder, you can find out more information by visiting our making alterations to your home page or apply online.

Page last updated: 24 August 2022

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