Condensation, damp and mould

It's your responsibility to reduce condensation and mould in your home; you can do this without needing a repair by following simple steps.  We will visit your home to help only after you've attempted to remedy this yourself. 

Download our guide to condensation, mould and damp (pdf, 475kb)

Remember to:

  • adjust your heating to keep all rooms and walls warm
  • reduce air moisture wherever possible
  • ventilate your home as much as possible
  • clean away any signs of mould as soon as it appears

If you have tried all of the methods in this leaflet for three months and you still have condensation and mould, you can request an inspection by emailing and confirming all your attempts to resolve this.

Page last updated: 07 November 2016