Global IT issues affecting online forms and systems

We are currently impacted by the global IT issues. As a result, a number of systems are affected including the majority of our online forms. We apologise for any inconvenience caused.

Paying your rent

You can pay your rent by Direct Debit or standing order, online or by phone using your debit or credit card, or at Paypoint outlets.

How to pay your rent

You can pay your rent now by clicking the below button.

Pay your rent now  

Direct Debit

Direct Debit is the simplest and most convenient way to pay. Click the button below to set up a Direct Debit.

Prize draw!

All new and existing residents who pay their rent by Direct Debit by 30 April 2020 will have the chance to win £250 worth of vouchers to use at Sainsbury's, M&S, Morrisons, Asda or Tesco (terms and conditions apply).

Set up a Direct Debit

Standing order

To set up a standing order with your bank, please quote the council's sort code 62-22-32 and account number 27540022, together with your rent account number.

You can also download and print our standing order mandate (PDF, 13kb)and give it to your bank.

Debit or credit card

You can pay your rent online or by phone on 0345 600 0611 (find out about call charges).

We accept most major debit and credit cards.

When you pay online or by phone, you'll need:

  • your rent account number
  • your debit or credit card, including the security number on the back of the card.

If you pay online, you’ll get a receipt as proof you've paid. Payments will usually show on your rent account the following working day.

Paypoint outlets

You can request a payment card to pay your rent at any Paypoint outlet. 

There’s no charge to pay like this.

Page last updated: 19 May 2022


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