Global IT issues affecting online forms and systems

We are currently impacted by the global IT issues. As a result, a number of systems are affected including the majority of our online forms. We apologise for any inconvenience caused.

How we look after your blocks and estates

Join our estate inspection walkabouts

Resident Services officers carry out estate inspections every month if you live on an estate or in a stand-alone block. The estate inspections monitor how well the communal areas are cleaned and whether communal garden areas are being maintained by the horticultural teams. Together with the council’s communal repairs technical officers they will also make a note of any repairs to the internal and external communal areas, raise repairs if they are needed and ensure there are no health and safety or fire safety issues.

You have an open invitation to take part in our programme of monthly estate inspections - walking the estate together is a good way to look at real issues and plan action. Estate inspections are an informal walkabout on your estate with both council officers and tenants, where you can point out the issues which you think are important and need action.

If you want to get involved, contact your Resident Services Team:

  • North Team (Rotherhithe, Borough and Bankside, and Bermondsey) 
  • Central Team (Walworth, Camberwell and Aylesbury) 
  • South Team (Nunhead and Peckham, Dulwich) 

Page last updated: 15 February 2022

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