Tenant Management Organisations (TMOs)

Running a TMO

TMOs are set up as legal bodies, with the protection of limited liability for members. They’re run by an elected Management Committee made up of tenants and leaseholders, all of whom are volunteers. The Management Committee represents residents and sets priorities.

TMOs have their own local office and employ their own staff to provide professional housing services

Once a TMO is operational, we continue to support and monitor it. We want to ensure it provides services to a high standard; as good, if not better, than if they were delivered by us.

TMOs are usually able to carry out repairs faster than we can. They’re also able to make allowance savings by spending efficiently and making best use of available local resources.

Any savings a TMO makes can be spent on the estate in line with the wishes of the local community. There’s no fixed size for a TMO, but should be a minimum of 25 homes.

Page last updated: 09 March 2018