Improvements to our website

We have made changes to our website to improve the way it looks and to give residents a better experience. You can find out more about this update here. 

District heating

Heat networks

We have one of the highest number of homes heated by heat networks anywhere in the country. With around 17,000 homes connected to over a hundred boiler houses, it's important that we constantly invest in and improve our heating service.

In 2019, we also committed to decarbonising the borough and heat networks are a big part of that.

Reporting a problem

To report a problem with your heating or hot water, visit our communal repairs page.  

Page last updated: 05 December 2023


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