Website accessibility options

Preview: The quick brown fox jumps over the lazy dog

Select a text view option

Aa Aa Aa Aa

Listen to this page

Listen

MySouthwark

Take a moment to register and join the thousands of other Southwark residents transforming the way we do business!

Return to your account

Return to a partially completed form or manage your southwark service accounts

Create an account

Complete a task any time of day with your dedicated, personalised account

Disconnections

Homeowners sometimes ask to disconnect from a district heating system. Unfortunately, in most situations, we are unable to grant permission.

We have written a factsheet on this for homeowners who are connected to a district heating system. It explains how district heating systems work, and why in most circumstances, it's the better option.

Download the disconnection policy factsheet ^{(PDF, 178kb)}

At this time, the council will not usually allow leaseholders to disconnect from their district heating system.

To make an enquiry please contact the Conveyancing team: hsg.conveyancing@southwark.gov.uk

Page last updated: 22 February 2024

Rate this page

}

Privacy settings

Cookies policy

We use cookies which are small files downloaded to your computer, used to improve your site visit. Some cookies are required to make the site work properly and other optional cookies help improve your experience on the site.
We recommend keeping all cookies but you can manage your cookie preferences below.

This tool will set a cookie on your device to remember your preferences and can be changed at any time.

Review your privacy settings

Overview of data processing, data subject rights and information complaints can be read here at our corporate data privacy notice.

Necessary cookies

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the site. The website cannot function properly without these cookies.

Show necessary cookies

Necessary cookies
Name	Cookie purpose description	Provider	Expiry
CookieNotice	Used to hold the selections you make as to which cookies you allow from the site.	southwark.gov.uk	6 months
Bridge.Auth	used to hold authentication information	southwark.gov.uk	Session
ASP.NET_SessionId	used to hold session information	southwark.gov.uk	Session
ProcessDisplayOptionsActionFilter.Pref	This cookie is used to remember display settings for colour contrast and font sizes set by the user in the accessibility options panel.	southwark.gov.uk	30 days
visid_incap_#	Preserves users states across page requests.	southwark.gov.uk	1 year
incap_ses_#	Preserves users states across page requests.	southwark.gov.uk	Session
AWSELBCORS	Used to distribute traffic to the website on several servers in order to optimise response times.	www.servmetric.com	5 minutes
local_storage_support_test	The cookie is used in context with the local-storage function in the browser. This function allows the web site to load faster by pre-loading certain procedures.	twitter.com	Persistent
CalloutDisplay	This cookie is used to record what callouts have been dismissed during a session to ensure they do not re-appear.	southwark.gov.uk	Session
ApplicationGatewayAffinityCORS	Essential cookie used for web server load balancing	southwark.gov.uk	session
ApplicationGatewayAffinity	Essential cookie for web server load balancing	southwark.gov.uk	session

Marketing

Marketing cookies are used to track visitors across websites. The intention is to display advertisements that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.

Show Marketing cookies

Marketing cookies
Name	Cookie purpose description	Provider	Expiry
___utmvc#	Collects information on visitor behaviour on multiple websites. This information is used on the website, in order to optimise the relevance of advertisement.	southwark.gov.uk	1 day
r/collect	This cookie is used to send data to Google Analytics about the visitor's device and behaviour. It tracks the visitor across devices and marketing channels.	google-analytics.com	Session

Statistics

Statistic cookies help site owners understand how visitors interact with websites by collecting and reporting information anonymously.

Show Statistics cookies

Statistics cookies
Name	Cookie purpose description	Provider	Expiry
_dc_gtm_UA-#	Used by Google Tag Manager to control the loading of a Google Analytics script tag.	google-analytics.com	1 day
_ga	Registers a unique ID that is used to generate statistical data on how the visitor uses the website.	google-analytics.com	2 years
collect	Used to send data to Google Analytics about the visitor's device and behaviour. Tracks the visitor across devices and marketing channels.	google-analytics.com	Session
_gid	Registers a unique ID that is used to generate statistical data on how the visitor uses the website.	southwark.gov.uk	1 day

Use recommended settings

We have a problem!

It appears that your web browser does not support JavaScript, or you have temporarily disabled scripting. Either way, this site won't work without it.