COVID-19 rapid testing (if you don’t have symptoms)

If you can’t work from home or you’re a key worker you can now book a rapid COVID-19 test if you don’t have symptoms.


Keep Southwark Safe

Helping our vulnerable residents

The Community Support Alliance is hosted by Southwark Council and is a joint initiative with local charities, the local NHS and GP surgeries to provide residents with all the important information in one place. Once you have contacted the Alliance you may be referred to the voluntary and community sector or NHS, depending on your need.

We are proud to be working closely together to ensure the most vulnerable people in our community are supported and protected. We want you to know that we’ve got your back, and, we will keep doing everything we can across our different organisations to support and protect Southwark’s communities.

We want to make sure that everyone in the community has one-stop access to the right support.

Our team take a non judgmental approach and all actions taken will be in your best interest. By approaching us we will not be sharing information with other partners, the only time we could refer your information on is with your consent.

COVID Support

Southwark Community Support Alliance – one-stop support during the COVID-19 (Coronavirus) crisis.
As a community, the situation we are facing is unprecedented and therefore requires us all to work together differently in these exceptional times.

If you need help to arrange essential supplies (because you are unable to leave the house due to COVID 19) or require support with any of the following;

  • if you are not sure how to get help for someone you know
  • if you need support around your mental well being
  • if you want to know more about voluntary groups in your area

Please contact us at or call 020 7525 5000 if you would like to chat to someone about your concerns or complete an online referral form.

Online Referral Form

Opening times for the COVID-19 support line are: Monday to Friday 9am to 5pm.

If you need emergency support outside of these hours you can still call us on the above number and press any option for assistance.

You can also register your details on the Government website if you are and clinically vulnerable.

Clinically Extremly Vulnerable

The government has produced guidance on shielding and protecting people who are clinically extremely vulnerable from COVID-19.

This provides general guidance as well as specific guidance for each of the 4 tiers of local restrictions.

Food Access

If you are vulnerable and require emergency food or don’t have enough money for food, please contact the Southwark Community Support Alliance to arrange support with meeting your basic needs such as food access and regarding council services.

Please contact us at or call 020 7525 5000 if you would like to chat to someone about your concerns or complete the referral form below.

Online referral form

For more information on services you can access in the borough click here.

Languages Spoken

Our team are ready to help and can offer support in the following languages:

  • Bengali
  • Creole
  • Ga
  • German
  • Greek 
  • Gujarati & Marathi
  • Hausa
  • Hindi
  • Italian
  • Kroil
  • Portuguese
  • Punjabi
  • Spanish
  • Twi
  • Yoruba

If you require further assistance with a language that is not listed above, we offer a translation service so please get in contact.

Page last updated: 22 January 2021

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