Volunteering and other ways to help

Coronavirus (COVID-19): How you can help

Find out how to tell us if a resident needs help, volunteer to support your community or donate food.

Tell us if you know someone who needs help

If you know of a vulnerable Southwark resident who can’t leave the house due to coronavirus (COVID-19), and who may not have friends, family or neighbours who can help with the delivery of essential supplies, please tell us straight away so we can help them.

How to volunteer

Community Southwark, co-ordinates the voluntary and community sector in the borough. They will be advertising all relevant volunteering opportunities on their website:

Other groups that are looking for volunteers to support residents who are self-isolating or socially distancing include:

Please only volunteer IF you are under 70, healthy (no underlying health conditions) and have no caring responsibilities. Please only volunteer for an organisation that you can reach via foot, bicycle or car (if necessary). Volunteers are strongly advised not to use public transport.

Volunteering: top tips on keeping yourself and others safe

We want to make sure that everyone who volunteers has access to good information about how we all have a role in safeguarding people, particularly those who are vulnerable.  We have made some of our learning resources available to voluntary sector partners and volunteers.

To access our safeguarding e-learning offer, please visit My Learning Source. If you are already registered on our system, you can log in using your email address and password (there is a link if you need to reset your password), otherwise, click ‘create new account’ and complete the form and your log in details will be emailed to you.

We recommend that if you are volunteering or wish to help those around you it is important that you stay safe to protect yourself and those you are helping. Here are some important steps you should take:

  • if you feel at all unwell, do not volunteer
  • wash your hands regularly, especially before and after you deliver any items
  • try to support people who live close to you so you don't travel longer distances
  • do not bring people together face to face, be mindful of the government's advice on social distancing and isolating people at greater risk from COVID-19
  • if you make a delivery, stay two metres away from the person who is in isolation at all times. Place the items outside their door and then step away
  • be careful about how you share personal information about yourself and other people
  • be careful about taking money from people to pay for shopping. Consider writing down any payment, so that there is clear agreement. Please be aware that many people may be more vulnerable to fraud at this time

One of the most important ways that you can help is by following the government guidance to stay at home. When you do shop, please:

  • be considerate of others when you shop and only buy what you need. Please refrain from bulk buying as this can sometimes mean that others will be left without and we want to ensure that all our residents, and their families, have access to food
  • if you are able to, please collect your food shopping from stores so that we can keep online delivery slots available for those who need them the most

Donate stock or surplus food, or volunteer with food distribution

If you run a local food business and want to donate unwanted stock or surplus food contact Southwark Food Alliance. They will connect you to an organisation that can redistribute your food.

You can find other local foodbanks, charities and distributors on this map that may want donations or volunteers to help with their work.

Volunteer with organisations that distribute food

Pembroke House

Sign up to Pembroke House's mailing list for food hub volunteers to cover the Walworth area.

St George the Martyr

St George the Martyr in Borough High Street supports communities across the borough.  Email food@stgeorge-themartyr.co.uk to volunteer.

Paxton Green Time Bank

Volunteer with Paxton Green Time Bank who support people living in postcodes SE21, SE22, SE24 and SE26. Email alison@pgtimebank.org to volunteer.

Print at home posters about COVID-19

You can print and display various posters about COVID-19.  If you are displaying them in a communal area please follow current COVID-19 restrictions

Page last updated: 25 May 2021

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