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Keep Southwark Safe

Advice on potential COVID-19 related scams

The Police have heard of individuals taking advantage of the vulnerable people by posing as door-to-door COVID-19 testers to get access to their homes.

Nobody, and specifically neither the NHS nor the Police, are conducting such tests.  If anyone visits your property and claims to be doing these tests call the Police on 999.

Some people will try to cash in on people’s vulnerability, at a time when they may be distracted by concerns around COVID-19.

Make sure you are protecting yourself and your family from those who might take advantage of this situation.

Be aware of online scams

Fraudsters may well exploit this unprecedented situation to prey on others. They may try to target those helping vulnerable people or those in self-isolation. They may send COVID-19-themed phishing emails in an attempt to:

  • trick you into opening malicious attachments
  • get you to reveal personal and financial details
  • visit your home to try and target you in person.

The advice around fraud and cyber-crime has not changed because of this virus. The most important thing to remember is if you are contacted by someone you don’t know, in person or online be cautious. If something doesn’t feel right then it probably isn’t. If you can’t be sure, check with someone you trust, or the Police.

What to do if someone knocks at your door

If someone knocks at your door claiming to be from a company or organisation, first check their ID. If you’re not happy, don’t let them in. Ask the person to wait outside, shut the door and contact the organisation by using a trusted method. If they’re genuine, they’ll understand.

The Met has advice on how to protect yourself from fraud.

Page last updated: 22 January 2021

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