Global IT issues affecting online systems

We are currently impacted by the global IT issues. As a result, a number of our online systems are affected. We apologise for any inconvenience caused.

If you ignore a Liability Order

Enforcement agents 

We can instruct enforcement agents (formerly known as bailiffs) to take your goods and sell them to pay off your debt.

If we use an enforcement agent further fees of up to £420 will be added to what you already owe. These fees are set by the government.

Enforcement agent fees

Fee stage

Fixed fee

Extra amount

Compliance stage - enforcement notice



Enforcement stage - enforcement agent visit to take control of goods


7.5% of debts over £1,500 

Sale or disposal stage - enforcement visit to remove goods


7.5% of debts over £1,500

Download our enforcement agent policy (PDF, 558kb)

Pay a debt with our enforcement agent Make an arrangement with our enforcement agent

Page last updated: 26 July 2023


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