Global IT issues affecting online forms and systems

We are currently impacted by the global IT issues. As a result, a number of systems are affected including the majority of our online forms. We apologise for any inconvenience caused.

Freedom of Information requests

Appeals

If an applicant is unhappy with the response to their FOI request, they can request that we conduct an internal review. Requests should be sent to the Information Governance Manager using the contact details provided here, quoting the relevant reference number and explaining what aspect of the request should be reviewed.

Requests for an internal review should be sent within two months of receipt of our response.

Applicants who remain dissatisfied can apply directly to the Information Commissioner for a decision. Generally, the Information Commissioner cannot make a decision unless the internal review procedure has been exhausted.

Appeals to the Information Commissioner should be addressed to:

The Information Commissioner
Wycliffe House
Water Lane
Wilmslow
SK9 5AF

Tel: 030 3123 1113

Email: casework@ico.org.uk

Page last updated: 10 May 2023

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