Corporate data privacy notice

How we hold and secure your data

The council will always process and hold your data (both digitally and on paper) in secure ways. We will ensure that we protect your data through:

  • only giving access to people who are authorised to see your data
  • using secure systems that are protected by firewalls and passwords
  • encrypting your information
  • changing a key identifier (for example your name) so external people cannot identify you (pseudonymisation)
  • carrying out regular tests of our IT systems
  • carrying out audits of the data we hold
  • regularly reviewing our data handling procedures
  • regularly training our staff in data protection and information governance

We will store your data on the United Kingdom of Great Britain and Northern Ireland (UK) servers. However, in some very rare circumstances, we may have to send your data to another organisation or store it in a system that is within the European Economic Area (EEA). Data protection legislation protects your rights in the UK as well as all member states of the European Union (EU) and the EEA. Each state must meet the same standards that we work to by law.

If you are concerned about how your personal information is being handled, contact the council’s Data Protection Officer by email, telephone 0207 525 5000 or post:

Data Protection Officer
2nd floor Hub 1
PO Box 64529

Page last updated: 10 May 2023


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