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Trading standards

What the trading standards team does

Southwark's trading standards team is responsible for protecting consumers and businesses by ensuring a fair and safe trading environment.

Report a trading standards issue

How to report a trading standards issue to Citizens Advice. Get help to complain to a business or landlord. Tell us about fake or illicit goods.

Inspections and enforcement

How trading standards inspections work, your rights during an inspection and what happens if you’re not following the rules.

Trading standards rules: advice for businesses

Advice to help businesses follow trading standards rules and subject-specific guides.

Choosing a trader and avoiding rogue traders

How to spot, avoid and report fraudulent traders. Where to find a good trader.

Illegal skin lighteners

Advice on illegal skin lightening products and banned products. Illegal ingredients and their effects. How to report sales of illegal products.

Selling knives responsibly

How to sign up for the Responsible Retailer Agreement (RRA) on knife sales. The knife retailer toolkit.

Contact the trading standards team

Use the trading standards team's postal address, email address, phone number or webform to contact the team.

Page last updated: 9 January 2025

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