European passport return service (EPRS)

The European passport return service (EPRS) allows EEA and Swiss nationals to keep their passport while their online application for a registration certificate or document certifying permanent residence is being processed.

EPRS allows you to request Southwark Register Office to photocopy your European Economic Area (EEA) or Swiss passport and send a copy to the Home Office.

The European passport return service is now available for non-EEA family members applications.

Important information

Using the European Passport Return Service doesn't guarantee the success of your application or that a decision will be reached more quickly.

Our staff aren't able to provide you with any advice on your application. The decision to approve your application rests entirely with the Home Office. We're unable to follow up your application for you. If you need further information, contact the Home Office directly.

We can't confirm that your form has been completed correctly or that you've submitted the correct supporting documents. It's your responsibility to ensure the application is correct. The Home Office may contact you if they require further information.

Drop-in service

We offer a drop-in service at the Southwark Register Office Monday to Friday, 9.30am to 4pm.

You must attend our office within five working days of submitting your online application form.

All applicants should attend in person if they're over 15 years and 6 months. If under 15 years and 6 months the parent can attend on their behalf.

Completing the online form

Before attending your appointment you must complete the relevant online application:

EEA(QP) online application form

EEA(PR) online application form

Please ensure you print off a copy of your completed application form as well as your checklist which will include your individual payment notification number (PNN).

Cost of the service

  • £20 fee (per passport)

If your application exceeds 100g in weight, we'll need to make an additional postage charge:

 Up to

 Postage fee

Total fee 

500g

£8

£28

1kg

£9.50

£29.50

2kg

£12

£32

10kg

£29.50 

£49.50

20kg

£45

£65

What to bring with you

You must bring the following:

  • a printed copy of your online submitted application
  • a completed checklist, which includes the unique application number and Payment Notification Number PNN
  • current passport
  • all original supporting documents (necessary documents are listed in the guidance notes for each application form) 
  • £20 fee (per passport)

The Home Office may contact you for further information after your application is submitted.

Page last updated: 27 April 2018