Waste service update
Household waste collections – possible delays in August
It's much hotter than normal this summer. Collecting household waste is heavy, manual work. For safety reasons, waste collection staff may start earlier and work slower on the hottest days. In addition to this, there's a shortage of lorry drivers across the UK.
We're working hard to keep your waste collection services running smoothly. However, it's possible that your collections may happen earlier or later in the day than usual, with a small number of collections happening the next day.
Almost all collections are being completed normally, and any late collections will be prioritised for the following day, so any delay should be less than 24 hours.
If your collection is delayed, please ensure that your bin or bagged waste is left in the usual collection location ready for the crew. You do not need to report your collection as missed if it has been notified as delayed. If it's still outstanding by the following day, you can report a missed collection.
Please take any steps you can to manage your waste carefully to minimise the impact of any disruption. This includes:
- Recycle as much of your waste as possible, so that your general waste bin does not overflow.
- Flatten larger items such as boxes and plastic bottles to take up less bin space, in case your collection is delayed.
- Make sure you do not contaminate recycling bins with general waste, and make sure recyclables are clean and empty – contaminated bins cannot be collected by our crews. See our recycling collections page for more information on what can go into your recycling collections.
Page last updated: 09 August 2022