Viewing your Benefits claim

If you sign up for a My Southwark account you’ll be able to view your claim history and see copies of letters we've sent you.

Sign up for a MySouthwark account

You’ll need to register for a MySouthwark account to view your claim online.

Once you've registered for MySouthwark

Follow these steps:

  1. go to Your Accounts at the top of the page
  2. choose Benefits and tap the Finished button 
  3. choose View
  4. enter your last name, date of birth, claim reference number, postcode and Natrional Insurance number
  5. choose link account and confirm if you would like to receive e-notifications
You'll only need to do this once - then you'll be able to view your claim every time you log into MySouthwark 

 If you need help you can contact the MySouthwark Team

Page last updated: 09 August 2022


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