The Southwark Community Support Alliance

How Southwark Community Support Alliance can help vulnerable residents with food, mental and physical wellbeing, financial support and translated information.

About the Southwark Community Support Alliance 

The Southwark Community Support Alliance supports vulnerable people in our community. It helps people and families experiencing hardship with food, and promotes wellbeing and healthy living.

The Southwark Community Support Alliance is a joint initiative between:

  • Southwark Council
  • local charities
  • the local NHS
  • GP surgeries.

It provides vulnerable residents with essential support. Once you've contacted the alliance, you may be referred to the voluntary and community sector or a partnership organisation that offer support, depending on your need. They will not share your information with other partners unless this is necessary, and have got your consent.

How the Southwark Community Support Alliance can provide help

Let them know if you, or someone else needs help to arrange essential supplies. This could be because of:

  • being unable to leave the house
  • being vulnerable
  • not knowing how to get help for someone you know
  • needing support around your mental and physical wellbeing
  • needing support with your financial situation.

Financial help for families on a low income (Southwark Council Cost of Living Fund)

Southwark Council Cost of Living Fund (SCOLF) is a scheme to provide financial support to families on a low-income in the borough. Households that qualify for this scheme will be paid either by BACS or a Post Office pay-out voucher. The Southwark Community Support Alliance team can help vulnerable residents cash in the vouchers at the Post Office.

How to contact the Southwark Community Support Alliance

These are ways to contact the alliance:

The Southwark Community Support Alliance phone line is open:

  • Monday to Friday
  • 9am to 5pm.
If you need emergency support outside of these hours, you can call  020 7525 5000 and select option 3

How to get food if you can't afford it or can't go out to get it

Contact the alliance if you, or someone you know, are vulnerable and:

  • need food delivered to you
  • don’t have enough money for food or to meet your basic needs
  • need help with accessing Southwark Council services.

Use the contact details above, if you need to talk to someone about your concerns, or complete the referral form.

Refer someone to the Southwark Community Support Alliance

 Find out more about getting food support in Southwark.

How to get support in other languages

The Southwark Community Support Alliance can offer translation support if needed.

If you need help in another language, contact us using the email, phone or form on this page. 

Page last updated: 10 November 2022

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