Using PCs and Wi-Fi in libraries

Library Wi-Fi acceptable use policy

Please note Southwark Council cannot guarantee and is in no way obliged to provide access to Wi-Fi facilities or seating space. Access will always be dependent on the number of current users and the availability of seating space around a Wi-Fi Hotspot.

Customers may use available power outlets to power their electronic devices but only where this does not pose a hazard to other users.  Customers using power outlets in use with library or learning service PCs or causing an obstruction or hazard will be asked to unplug and shutdown their device.

Southwark Council reserves the right to block sites judged inappropriate or identified as a potential risk to the network. Customers using the Wi-Fi service are required to abide by these restrictions.

The Wi-Fi facilities must not be used to:

  • access or distribute material of a pornographic, violent, racially or religiously offensive nature or other undesirable or inappropriate material as judged by Southwark Council
  • take part in illegal activities or view or distribute illegal materials

Where deemed appropriate, as judged by Southwark Council, websites have been filtered or blocked to protect both customers and the Southwark Council public Wi-Fi network. To prevent inappropriate activity chat facilities have been blocked.

Southwark Council operates a fair usage policy and this includes restrictions against sites using high bandwidth to deliver content. This ensures that access to the service is fair and the optimum number of customers can use the service. Restrictions are at the discretion of Southwark Council

Children and young people under 18 are not permitted to use the public access Wi-Fi network unless supervised by an accompanying adult.

The use of a digital device to record, video or photographic images of other users or council staff is strictly prohibited. Any person found in contravention of this policy may be subject to legal action.

Any person found posting such images on public access forums or sites and most especially where that material may bring Southwark Council into disrepute or where that material is deemed to constitute cyber bullying, may be subject to legal action.

Activity on the Southwark Council public access Wi-Fi network is monitored to ensure that any threat posed to customers or to the network itself through inappropriate use is minimised. 

For your own security and privacy, we advise you do not use the Wi-Fi facilities to broadcast personal details including online financial transactions. Southwark Council takes no responsibility for any failure to retrieve/save data, booking or transaction confirmations or receipts.

Southwark Council takes no responsibility for the damage to or loss of personal computer equipment on council premises.

Southwark Council takes no responsibility for the content, accuracy or currency of the information you may obtain via Southwark Council’s public Wi-Fi network.

Wilful damage of the Wi-Fi network and/or breach of this policy may prevent you using the library and/or our computer facilities in future.

By accessing Southwark Council ICT services, you agree to abide by the conditions of use outlined in this acceptable use policy.

If you have any queries about this policy, email us.

Page last updated: 16 October 2017