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Advice and support for families

A happy, secure family life is the most important thing in a child's life. However, all families experience difficulties from time to time and need to rely on outside help for support. This can be due to health, financial or personal problems and in most cases difficulties are temporary. We are here to help in those times.

Our work with children and families is governed by the Children's Act 2004 which requires us to help and protect children in need by working in partnership with parents and carers. If you would like advice on what support is available, contact the Family Information Service on 0800 013 0639 or visit the Family Information Directory