Due to technical issues our online payments system is currently down. Our automated telephone payment system is still available on 0845 6000 611
Lodgers and subletting
You have the right to take in lodgers as long as it does not make your home overcrowded, but you must get permission from your area housing office in writing first. We will not allow you to take in lodgers if you live in a sheltered unit or other form of supported accommodation.
Note: There are legal differences between a lodger and a subtenant, and you should get advice before renting a room in your home.
If you apply for a transfer, lodgers are not our responsibility and will not be considered part of your household. If you move out, you must not leave lodgers in your home. If you do take in a lodger, remember that you are responsible for their behaviour. If they cause a nuisance or harass your neighbours, you will be breaking your tenancy and may risk losing your home.
You cannot sublet or give up possession of your entire home. If you do, you will lose your secure tenancy and we will take back your home.
If you are going away for more than 42 days, you must tell your area housing office. This information will be kept confidential. When you tell your area housing office that you are going away for more than 42 days, we strongly recommend that you provide your forwarding address and a contact phone number. This is in case there is an emergency and we need to get into your home. If you are getting housing benefit, you must tell the housing benefit officer if you take in a lodger as it may affect the amount of benefit you can get.