What is Southwark arbitration?

Background information on tenancy and leasehold tribunals

The Tenancy Arbitration Tribunal has been set up to resolve disputes between the council and its tenants, and between the council and leaseholders and right-to-buy applicants as well as freeholders who pay a service charge to the council.

The types of complaints from tenants that we can deal with are contained in the Tenancy Agreement (Conditions of Tenancy) booklet, and include

•  disrepair
•  missed appointments
•  lack of heating and hot water
•  standard of repair

See more information on Southwark Arbitration