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Consumer advice

There are lots of independent agencies and centres where you can get information, advice and legal help about faulty goods or services. 

Consumer Direct can help with your problems, from overcharging to faulty goods, from dodgy workmanship to reporting dishonest traders and scams. For free telephone advice call 0845 404 0506.

Local advice centres

Face to face help is available at the following agencies and centres in Southwark:

You can also visit the Citizens Advice Bureau online Advice guide.

Goods and services

Trading Standards is responsible for protecting consumers and ensuring a fair and safe trading environment . They enforce trading standards legislation and offer free compliance advice to businesses within the borough.

Southwark Trading Standards

 

Advice in other languages

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    Contact us

    Southwark Council
    PO BOX 64529
    London SE1P 5LX

    020 7525 5000

    csc@southwark.gov.uk

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